Bethany Hill
Ooltewah,TN
Summary
Detail-Oriented Case Manager with Experience in Criminal Research and Data Analysis
Overview
4
4
years of post-secondary education
5
5
years of professional experience
1
1
Certificate
Work History
School-Based Match Support Specialist
Big Brothers Big Sisters Of Greater Chattanooga
Chattanooga, TN
01.2019 - Current
- Maintain time sensitive contact with matches assigned to my caseload
- Establish contact and maintain positive relations with our school partners
- Conduct volunteer and child interviews
- Analyze data and make recommendations
- Write professional assessments
- Maintain thorough documentation of all interactions with clients
- Train potential program participants
- Resolve conflicts and negotiate mutually beneficial resolutions
- Complete annual professional development trainings on topics including: child safety, DEI, and crisis intervention
Crime Analyst Intern
City Of Chattanooga Police Department
Chattanooga, TN
09.2016 - 12.2017
- Assisted data analysis efforts vey utilizing the RMS and FBR databases
- Utilized Microsoft Excel
- Handled civilian and officer requests through the Crime View database
- Mapped data into ArcGIS
- Engaged in command staff meetings
Research Assistant
Application Researchers, LLC
Chattanooga, Tennessee
09.2015 - 08.2017
- Conducted professional background checks
- Analyzed and interpreted criminal and civil court records
- Completed SSN verifications
- Ensured proper documentation was completed in a timely and detailed manner
- Established and maintained positive rapport with clients
- Provided excellent customer service
Education
Bachelor of Science - Criminal Justice
The University of Tennessee - Chattanooga
Chattanooga, TN 12.2018 - 12.2018
High School Diploma -
Independence High School
Thompson's Station, TN 08.2009 - 05.2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Organization and Time management
Conflict resolution
Critical thinking
Strong analytical skills
High attention to detail
Data analysis
Certification
IBM Professional Data Science Certificate
Timeline
School-Based Match Support Specialist
Big Brothers Big Sisters Of Greater Chattanooga
01.2019 - Current
Bachelor of Science - Criminal Justice
The University of Tennessee - Chattanooga
12.2018 - 12.2018
Crime Analyst Intern
City Of Chattanooga Police Department
09.2016 - 12.2017
Research Assistant
Application Researchers, LLC
09.2015 - 08.2017
High School Diploma -
Independence High School
08.2009 - 05.2013