Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Bethany Hoath

Rosemount,MN
Bethany Hoath

Summary

Dynamic professional with a proven track record in Hospitality, Sales, and Personal Care, excelling in customer communication and efficient multitasking. Recognized for enhancing customer satisfaction through timely deliveries and proactive updates. A reliable team player with strong decision-making skills and a commitment to maintaining high service standards. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.

Overview

22
years of professional experience

Work History

DoorDash

Dasher
03.2024 - Current

Job overview

  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Enhanced communication with customers through proactive updates on order status.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Shipt

Shopper
12.2021 - Current

Job overview

  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Worked productively with customers to meet order requirements and service expectations.

Minnesota Rusco

Sales Associate
10.2023 - 02.2024

Job overview

  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Barley and Vine

Server
11.2022 - 10.2023

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Burgers & Bottles

Server
02.2022 - 08.2022

Job overview

  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Aimbridge Hospitality

Server and Bartender
12.2017 - 03.2020

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Gold's Gym

Front Desk Receptionist
06.2014 - 11.2014

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Chez Daniel Bistro

Server
10.2013 - 03.2014

Job overview

  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

GNC - General Nutrition Centres

Sales Associate
12.2012 - 06.2013

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Java Cafe

Barista
12.2011 - 09.2012

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Center for Children's Development

Childcare Provider
04.2011 - 12.2011

Job overview

  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.

Accracare

Personal Care Assistant
01.2004 - 06.2010

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.

Ruby Tuesday

Server
02.2006 - 10.2006

Job overview

  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Hyland Hills Ski Area

Guest Services
11.2005 - 03.2006

Job overview

  • Delivered excellent guest services by answering inquiries from visitors.
  • Enhanced customer satisfaction by providing exceptional guest services and addressing concerns promptly.
  • Collaborated with other staff members to ensure seamless coordination of guest services, resulting in increased overall satisfaction.

Shock City Cellular

Sales Associate
06.2005 - 02.2006

Job overview

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Kihlstadius Homeschool
Burnsville, MN

University Overview

University of St. Thomas
Saint Paul, MN

No Degree from Business Entreprenuership

University Overview

Normandale Community College
Minneapolis, MN

No Degree from General Studies

University Overview

Skills

  • Effective decision making
  • Calm resilience
  • Consistent reliability
  • Safety awareness
  • Efficient multitasking
  • Proficient navigation skills
  • Route planning expertise
  • Hardworking and responsible
  • Decision-making
  • Problem-solving
  • Customer communication
  • Flexible schedule
  • Good driving record
  • Proficient in smartphone usage

Interests

  • Christian Faith
  • Dancing
  • Passionate about balancing physical health with mental and emotional wellness
  • Crafting and DIY Projects
  • Learning new cooking techniques and expanding my culinary skills
  • Home Brewing of Kombucha

Timeline

Dasher
DoorDash
03.2024 - Current
Sales Associate
Minnesota Rusco
10.2023 - 02.2024
Server
Barley and Vine
11.2022 - 10.2023
Server
Burgers & Bottles
02.2022 - 08.2022
Shopper
Shipt
12.2021 - Current
Server and Bartender
Aimbridge Hospitality
12.2017 - 03.2020
Front Desk Receptionist
Gold's Gym
06.2014 - 11.2014
Server
Chez Daniel Bistro
10.2013 - 03.2014
Sales Associate
GNC - General Nutrition Centres
12.2012 - 06.2013
Barista
Java Cafe
12.2011 - 09.2012
Childcare Provider
Center for Children's Development
04.2011 - 12.2011
Server
Ruby Tuesday
02.2006 - 10.2006
Guest Services
Hyland Hills Ski Area
11.2005 - 03.2006
Sales Associate
Shock City Cellular
06.2005 - 02.2006
Personal Care Assistant
Accracare
01.2004 - 06.2010
Kihlstadius Homeschool
University of St. Thomas
No Degree from Business Entreprenuership
Normandale Community College
No Degree from General Studies

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