Don't be afraid to give up the good to go for the great.
John D. Rockefeller
Summary
Experienced medical equipment specialist skilled in the maintenance and repair of advanced medical devices. Demonstrated success in implementing effective diagnostics and preventive maintenance to enhance safety and reliability. Strong collaborator with a proven ability to thrive in dynamic healthcare settings. Focused on achieving optimal equipment performance and impactful outcomes.
Overview
22
years of professional experience
Work History
AdaptHealth
Delivery Driver/Technician
01.2024 - Current
Job overview
Received order tickets for deliveries, pickups, or service calls via work phone.
Prioritize communication by providing estimated time of arrival before reaching locations.
Left door hangers with driver's name, date, and arrival time if no one was present.
Maintained a general phone number for clients to call when rescheduling.
Informed the supervisor of necessary rescheduling, recorded details in notes, then rejected order ticket in OTL.
Set up and dismantled hospice beds as required for patient care.
Completed on-time deliveries by choosing best and most efficient routes.
Lincoln Moving & Storage Inc
Transportation Coordinator
10.2022 - 11.2023
Job overview
Entered data for military shipments upon delivery and receipt.
Generated daily, weekly, and monthly reports using Microsoft Excel.
Managed email communications via Microsoft Outlook, including document scanning and organization.
Facilitated phone call transfers to appropriate personnel and assisted members with scheduling changes.
Contacted base administration to correct missing or inaccurate documents for military members.
Verified necessary changes for shipment schedules and communicated updates effectively.
Coordinated driver dispatch to accomplish daily delivery requirements.
Tracked shipments from dispatch through delivery to verify timely arrival.
FedEx Ground
Delivery Driver
11.2021 - 10.2022
Job overview
Executed package deliveries and pickups between Poulsbo, Suquamish, and Kingston.
Collaborated with colleagues to manage additional deliveries during peak times.
Refueled company vehicle using gas card and maintained cleanliness at shift's end.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
ABM Industries, Inc
Valet
03.2020 - 11.2021
Job overview
Greeted visitors entering Good Sam Medical Building to create welcoming environment.
Inquired with individuals at roundabout regarding valet service or additional assistance.
Assisted customers with wheelchair or walker from trunk or backseat as needed.
Parked and retrieved customer vehicles promptly and efficiently.
Recorded vehicle details in log booklet after each parking and retrieval.
Maintained cleanliness of work sites, parking spaces, and guest services stations.
Built positive customer rapport for courteous, friendly and professional service.
Massage Envy
Front Desk Receptionist
12.2019 - 03.2020
Job overview
Created professional and welcoming environment by maintaining organized front office area.
Ensured positive first impressions through warm customer greetings at front desk.
Achieved high customer satisfaction by processing transactions efficiently.
Confirmed and adjusted appointments to maintain scheduling accuracy.
Costco.Parker Staffing
Membership Rep. Assistant
10.2019 - 12.2019
Job overview
Reviewed and authorized customer membership rewards to ensure eligibility and compliance.
Delivered exceptional customer service by promptly addressing inquiries and resolving concerns.
Tailored solutions to meet member needs, enhancing overall satisfaction.
Conducted thorough investigation to uncover circumstances surrounding the incident.
Korean Women's Association
In-Home Caretaker
04.2019 - 08.2019
Job overview
Coordinated patient transportation, assisted with regular household duties, and managed pet care.
Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
Dollar Tree
Cashier
04.2019 - 06.2019
Job overview
Assisted customers by locating items and efficiently handling cashier transactions.
Greeted customers entering the store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Clover Park Technical College
Full Time Student
09.2018 - 04.2019
Job overview
Achieved Certification in Massage Therapy in December 2019.
Pursued full-time studies in Massage Therapy, enhancing knowledge and practical skills.
Followed school and classroom policies, regulations, dress codes, and schedules.
Collaborated on group projects to complete professional deliverables.
Biagi Bros. Allstarz Staffing Agency
Team Lead
06.2018 - 09.2018
Job overview
Verified truck loads to ensure consistent quality assurance standards.
Facilitated employee training programs to elevate skills and performance.
Collaborated with team members to achieve project objectives effectively.
Oversaw inventory management, maintaining optimal stock levels and operational efficiency.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Trained new team members by relaying information on company procedures and safety requirements.
Biagi Bros. Allstarz Staffing Agency
Team Member
03.2018 - 06.2018
Job overview
Team player with organizing pallets of product in the building, trucks, and trains
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Goodwill Industries
Family Care & Full Time Student
12.2016 - 04.2018
Job overview
Provided childcare support while maintaining full-time studies at Bankworks! Program through Goodwill Industries.
Utilized six months of unemployment to focus on emotional well-being and personal growth.
Managed responsibilities of caregiving after the relationship ended, ensuring children's needs were met.
Oreilly's D.C
Order Processing Clerk/Returns Checker
05.2013 - 11.2016
Job overview
Entered and verified customer orders into totes and sorted efficiently.
Maximized customer retention through diligent follow-up on back-ordered items.
Communicated proactively regarding delays or substitutions to maintain service quality.
None
Family Care/ Homemaker
03.2011 - 04.2013
Job overview
Managed family and household responsibilities after completing bed rest.
Demonstrated self-motivation and strong personal accountability in caregiving tasks.
Tuesday Morning
Assistant Manager
10.2009 - 02.2011
Job overview
Managed store operations, overseeing opening and closing procedures for optimal efficiency.
Supervised staff to ensure exceptional customer service and support team performance.
Executed cash register troubleshooting to resolve issues swiftly and maintain operations.
Conducted accurate inventory verification and managed bank drops without discrepancies.
Maintained a clean and organized store environment to enhance overall customer experience.
Oversaw daily operations to consistently meet performance, quality, and service standards.
None
Homemaker/Family Care
06.2008 - 09.2009
Job overview
Managed household responsibilities while ensuring family care and support.
Demonstrated self-motivation and strong personal accountability in daily tasks.
Walgreen's
Photo Specialist/Cashier
01.2003 - 05.2008
Job overview
Greeted customers and processed orders efficiently at checkout.
Executed resets and revisions to maintain store organization.
Stocked merchandise to ensure product availability and presentation.
Troubleshot photo equipment daily to minimize downtime.
Verified vault contents with manager to ensure security compliance.
Performed opening and closing procedures for seamless operation.
Education
Clover Park Technical College
Lakewood
Certification from Massage Therapy
12-2019
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Punctual and reliable
Time management
Problem-solving
GPS and route planning
Vehicle cleaning and maintenance
Clean MVR
Client relationship management
Documentation and reporting
Accomplishments
Awarded Employee of the month
Certification
Massage Therapy
Flagger Certification
Public Notary
Notary Signing Agent
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Leadership
Problem Solving
Teamwork
Communication
Customer Service
Adaptable
Decisive
Work Preference
Work Type
Full Time
Work Location
HybridRemoteOn-Site
Important To Me
Work-life balanceCareer advancementCompany CulturePaid time offWork from home option4-day work weekFlexible work hoursPersonal development programs
Software
Microsoft Word
Microsoft Excel
Docs
Google Sheets
Gmail
Microsoft Outlook
Microsoft Office
Languages
German
Elementary
Interests
Writing
Photography
Reading
Traveling
Timeline
Delivery Driver/Technician
AdaptHealth
01.2024 - Current
Transportation Coordinator
Lincoln Moving & Storage Inc
10.2022 - 11.2023
Delivery Driver
FedEx Ground
11.2021 - 10.2022
Valet
ABM Industries, Inc
03.2020 - 11.2021
Front Desk Receptionist
Massage Envy
12.2019 - 03.2020
Membership Rep. Assistant
Costco.Parker Staffing
10.2019 - 12.2019
Unemployed
None
09.2019 - 09.2019
In-Home Caretaker
Korean Women's Association
04.2019 - 08.2019
Cashier
Dollar Tree
04.2019 - 06.2019
Full Time Student
Clover Park Technical College
09.2018 - 04.2019
Team Lead
Biagi Bros. Allstarz Staffing Agency
06.2018 - 09.2018
Team Member
Biagi Bros. Allstarz Staffing Agency
03.2018 - 06.2018
Family Care & Full Time Student
Goodwill Industries
12.2016 - 04.2018
Order Processing Clerk/Returns Checker
Oreilly's D.C
05.2013 - 11.2016
Family Care/ Homemaker
None
03.2011 - 04.2013
Assistant Manager
Tuesday Morning
10.2009 - 02.2011
Homemaker/Family Care
None
06.2008 - 09.2009
Photo Specialist/Cashier
Walgreen's
01.2003 - 05.2008
Clover Park Technical College
Certification from Massage Therapy
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