Bethany Humphreys

-Professionally answered phone calls with great customer service

-Scheduled appointments for patients according to their needs

-Verified patients' dental insurance and input insurance benefits

-Checked patients in and out at the front desk

-Reviewing over patients' accounts if there was a billing issue

-assembled dental treatment plans for patients based off their insurance benefits

-Prep, schedule, and build treatment plans for patients with our specialty dentists

-Assist in training new employees

-Accepted new therapy referrals from other referring therapy offices

-Created charts for each new patient in our system

-Scheduled and coordinated therapy visits with our traveling therapists

-Kept updated credentials for all of our therapists

-Reviewed over therapists chart notes from their therapy sessions for insurance purposes

-Assembled billing sheets and sent out to the referring therapy offices for services that were done

-Assisted in training new employees

• Assisted patients with daily living activities, ensuring comfort and safety.
• Monitored vital signs, recording changes to inform care plans.
• Implemented infection control procedures to maintain a safe environment.
• Collaborated with healthcare team to develop personalized care strategies.
• Provided emotional support to patients and families during challenging times.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.