Bethany Hupman
Kingsland,GA
Summary
Accomplished professional with significant experience at Trident Refit Facility, specializing in workplace safety and quality assurance. Recognized for delivering exceptional customer service while effectively utilizing Microsoft Office tools. Proven leader in team environments, consistently driving production goals to exceed targets by 30%, marked by a strong focus on reliability and attention to detail. Committed to continuous improvement and enhancing operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tool & Cutter Grinder/Building Manager/Supply
Trident Refit Facility
Kings Bay, GA
09.2018 - Current
- Performed quality control inspections on finished products to ensure they met customer specifications.
- Checked material stock levels in order to replenish supplies as needed.
- Measured workpieces with micrometers, calipers, and precision measuring instruments to ensure accuracy.
- Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
- Executed machine offsets and tool changes and troubleshot and cleared machine alarm conditions.
- Selected correct grinding wheel for material being ground.
- Completed routine maintenance and repair.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Ensured that all fire safety regulations were met and up-to-date.
- Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
- Provided technical support on a variety of issues related to the building's infrastructure.
- Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Coordinated building operations, maintenance and improvements.
- Conducted regular property inspections to identify necessary repairs and improvements.
- Performed facility inspections on consistent basis and inputted all important data into thorough reports.
- Inspected and monitored the building's physical condition to ensure compliance with established standards.
- Oversaw daily operations, maintenance, and administration of various properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Conducted regular safety inspections of the premises and equipment.
- Monitored facilities and identified maintenance and repair needs.
- Assisted in training new employees on the use of cutting machines and related equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Performed complex math calculations to deliver precise machine setup.
- Cleaned all machines after use before leaving the area.
- Maintained a safe working environment by adhering strictly to safety regulations.
- Adjusted grinding wheels to obtain specified dimensions and surface finish of workpiece.
- Deburred rough edges on machined parts by filing, scraping, sanding or buffing them with hand tools.
- Mounted attachments such as fixtures onto grinder spindle nose in order to hold parts during grinding operations.
- Notified supervisors when major repairs were needed on grinding machines.
- Dressed wheels according to shape and size of the part being ground.
- Operated equipment in environment with attention towards safety to avoid workplace accidents.
- Upheld all requirements for safety, performance and compliance to keep equipment operational while safeguarding all workers.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Ensured that all safety procedures were followed while operating the grinder.
- Understood and complied with plant environmental, health and safety, environmental and OSHA regulatory requirements.
- Inspected parts for surface defects, wear, proper clearance and conformance to specifications.
- Verified conformance of finished work piece to specifications using measuring instruments such as gauges, micrometers, and dial indicators.
- Trained new employees on company and safety standards, providing assistance and remediation with issues.
- Communicated effectively with supervisors regarding progress updates on projects.
- Used hand, power, and pneumatic tools to efficiently and accurately complete projects.
- Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
- Measured materials accurately using calipers, rulers, and other measuring devices.
- Maintained clean and neat work areas to maximize productivity.
- Maintained accurate records of daily production output.
- Maintained an inventory of tools and materials used in the production process.
- Completed maintenance such as sharpening or changing blades.
- Ensured all safety procedures were followed while operating machinery.
- Adjusted machine settings as needed based on type of material being cut.
- Followed detailed instructions from supervisors regarding tasks and duties.
- Cleaned work area regularly to maintain a safe working environment.
- Maintained a clean work environment by adhering to established safety protocols.
- Inspected finished products for quality assurance and accuracy.
- Repaired worn or damaged cutting blades with sharpening stones and files.
- Managed cutting machine to complete work.
- Operated equipment methodically to meet quality standards.
- Measured workpieces with straightedges or templates to conform with specifications.
- Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
- Replaced dull or broken blades in accordance with safety protocols.
- Replenished supplies such as blades, lubricants, sandpaper, when necessary.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
Driver/Inventory Specialist
Aramark
Jacksonville, FL
04.2014 - 05.2018
- Adhered to traffic laws and regulations to prevent accidents.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Reported any vehicle malfunctions or accidents immediately to management.
- Saved fuel by leveraging GPS to identify faster routes.
- Reported any incidents involving the truck or its cargo to management immediately.
- Checked vehicle after shift for damage.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Adapted to changing routes or schedules as required by the employer.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Assisted with loading and unloading freight when necessary.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Assisted passengers with loading and unloading their luggage.
- Enhanced customer satisfaction by providing courteous and professional service.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Documented daily mileage, gas, and other data.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Utilized GPS and maps for efficient route planning.
- Operated a variety of vehicles safely in diverse weather conditions.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Secured merchandise, avoiding damage during transportation.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Communicated effectively with dispatch and customers to provide status updates.
- Completed necessary paperwork and documentation for deliveries.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated a variety of machinery and tools safely and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted regular inventory audits to maintain accuracy.
- Inspected incoming materials for damage.
- Utilized inventory management software for tracking and reporting purposes.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Responded promptly to customer inquiries regarding product availability.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Investigated discrepancies between physical count and computer records.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Managed inventory levels to ensure optimal stock at all times.
- Developed and implemented effective inventory control systems.
- Coordinated inventory, stocking and ordering.
- Maintained accurate and up-to-date inventory records.
- Performed scheduled inventory counts and supply audits.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Utilized barcode scanners to quickly update inventories in the system.
- Trained new employees on inventory management practices and procedures.
- Performed inventory cycle counting and identified discrepancies.
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
Fuel Desk Cashier
Petro
Kingsland, GA
04.2013 - 06.2014
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Assisted customers with selecting appropriate products based on their needs.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Answered incoming telephone calls promptly and courteously; transferred calls as necessary.
- Maintained cleanliness of the store by stocking shelves, sweeping floors, and cleaning windows.
- Balanced cash drawer at the end of each shift.
- Helped maintain store security by monitoring suspicious activity and reporting incidents to management.
- Processed payments and issued receipts to customers for purchased fuel products.
- Processed cash and credit payments for gasoline, food and other merchandise.
- Operated POS system to accurately ring up sales and accept payment from customers.
- Ensured compliance with local laws pertaining to sale of alcohol or tobacco products.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
- Verified age of customers purchasing restricted items using valid identification cards.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered phone calls to assist customers with questions and orders.
- Adhered to company policies regarding returns, exchanges, refunds of merchandise.
- Entered data into computer system accurately and efficiently.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Stocked shelves with new merchandise according to plan-o-grams provided by corporate office.
- Greeted customers in a friendly manner, answered their questions, and provided assistance with selecting items.
- Provided excellent customer service by listening carefully to customer inquiries or complaints, responding appropriately, and resolving issues in a timely manner.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to social distancing protocols and wore mask or face shield.
- Managed in-store food and general merchandise inventory, stocked goods and documented low stock levels.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Performed cash balancing activities, including counting out drawers and reconciling discrepancies between registers and bank deposits.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
- Processed credit card payments accurately and securely.
- Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
- Organized backroom storage areas for efficient product stocking cycles.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained an organized work area throughout shift; cleaned equipment after use per company guidelines.
- Followed safety procedures when handling hazardous materials such as gasoline.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelors of Science - Criminal Justice
Colorado Technical Institute
Colorado Springs, CO03.2022
Technical Certificate of Credit - Naval Maintenance
Coastal Pines Technical College
Camden County, GA03.2020
Skills
- Workplace safety
- Grinding
- Housekeeping requirements
- Quality controls
- Blueprint reading
- Measurement accuracy
- Quality assurance
- Safety awareness
- Safe equipment operation
- Workstation organization
- Hand-eye coordination
- Precision cutting
- Returns processing
- Product restocking
- Drawer balancing
- Inventory control
- Money handling
- Customer service excellence
- Patience and empathy
- ID verification
- Credit card processing
- Work ethic and integrity
- POS system operations
- Inventory management
- Time management skills
- Decision making aptitude
- Multitasking and organization
- Product knowledge
- Written and verbal communication
- Proficient in Microsoft Office
- Reliability and punctuality
- Attention to detail
- Daily logging
- Processes and procedures
- Team building
- Navigational systems and GPS
Certification
- Forklift Operations
- Controlled Material Handler
- Fire Marshall
Accomplishments
- Time Off Awards
- Cash Awards based on Work Performance
- Maintained a 4.0 GPA in the Apprentice Program
Timeline
Tool & Cutter Grinder/Building Manager/Supply
Trident Refit Facility
09.2018 - Current
Driver/Inventory Specialist
Aramark
04.2014 - 05.2018
Fuel Desk Cashier
Petro
04.2013 - 06.2014
- Forklift Operations
- Controlled Material Handler
- Fire Marshall
Bachelors of Science - Criminal Justice
Colorado Technical Institute
Technical Certificate of Credit - Naval Maintenance
Coastal Pines Technical College
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