Bethany Laura Abbott
Dallas,OR
Summary
Experienced in medical imaging and customer service, with a focus on operational excellence. Expertise in performing advanced ultrasound examinations, managing clinic workflows, and training staff to enhance patient care. Strong attention to detail and effective communication skills promote a positive and efficient environment.
Overview
10
10
years of professional experience
Work History
Lead Sonographer
3D 4 Baby Ultrasound
05.2024 - 05.2026
- Performed elective 3D/4D/5D fetal ultrasound examinations.
- Coordinated daily clinic operations and facilitated staff training to enhance service delivery.
- Delivered outstanding customer care, fostering positive family experiences.
- Collected blood samples for gender determination testing.
- Managed patient records, scheduling, image exports, and documentation.
- Managed equipment maintenance and ensured adherence to quality standards.
Sales Consultant
Norm Reeves Honda Superstore
02.2024 - 05.2024
- Built strong client relationships through consultative sales.
- Guided customers through vehicle purchasing process, ensuring informed decisions and satisfaction.
- Conducted product demonstrations and test drives, highlighting features and benefits to enhance customer experience.
- Followed up with prospective and existing customers, fostering ongoing relationships and addressing inquiries.
- Maintained knowledge of inventory, financing options, and promotions.
Ultrasound Technician
Sneak A Peek Ultrasound
02.2023 - 03.2024
- Performed elective fetal ultrasounds and gender determination scans.
- Utilized advanced 3D, 4D, and 5D imaging technology to enhance fetal imaging quality.
- Educated families on fetal development and imaging results.
- Maintained accurate records and image documentation.
Sales Customer Service
Lowe's Home Improvement
08.2018 - 02.2021
- Assisted customers with project planning and product selection.
- Managed special orders and customer concerns.
- Built lasting customer relationships through exceptional service.
Customer Service / Front-End Management
Reasor's
11.2016 - 09.2018
- Performed opening and closing duties.
- Trained new employees and assisted with team leadership.
- Handled customer concerns and conflict resolution.
- Maintained store presentation and merchandising displays.
Education
Associate of Science - Diagnostic Medical Sonography
ATA College
Tulsa, Oklahoma03-2022
GED -
Union Public Schools
Skills
- Customer Service
- Leadership
- Relationship Building
- Communication
- Problem Solving
- Time Management
- Organization
- Microsoft Office
- Medical Documentation
- Scheduling
- Conflict Resolution
- Multitasking
- Attention to Detail
- Adaptability
- Staff training
- Patient care management
- Product knowledge
Timeline
Lead Sonographer
3D 4 Baby Ultrasound
05.2024 - 05.2026
Sales Consultant
Norm Reeves Honda Superstore
02.2024 - 05.2024
Ultrasound Technician
Sneak A Peek Ultrasound
02.2023 - 03.2024
Sales Customer Service
Lowe's Home Improvement
08.2018 - 02.2021
Customer Service / Front-End Management
Reasor's
11.2016 - 09.2018
Associate of Science - Diagnostic Medical Sonography
ATA College
GED -
Union Public Schools