Bethany Lee
Athens,GA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive impacts to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Learning Area Manager
Amazon PGA1
Pendergrass , GA
01.2024 - Current
- Prepared presentations for senior management regarding strategic plans.
- Ensured compliance with organizational policies, procedures, standards.
- Collaborated with other departments to coordinate initiatives related to corporate goals.
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Created post-training evaluation surveys to measure performance improvement.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Prepared reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Evaluated existing processes using lean principles such as Six Sigma and Kaizen methodologies.
- Trained and developed employees in effort to contribute to overall professional growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for upper management.
AWS Recruiting Coordinator
Amazon ATL11
Atlanta, GA
05.2022 - 01.2024
- Scheduled interviews and phone screenings across all AWS organizations.
- Supported AWS Recruiting Teams in Canada during high volume hiring.
- Virtually trained new Recruiting Coordinators for AWS international business partners in Costa Rica.
- Tracked recruiting activities and provided weekly reports on the status of assigned Candidates.
- Coordinated written assessments for candidates and tracked for completion.
- Assisted candidates by answering any and all questions regarding the interviewing process.
- Created Design spaces for Tech Candidates to utilize during interviews.
- Provided follow-up correspondence with candidates on recruiting status via phone and email.
- Utilized internal recruiting systems to record, update and track all candidate progress.
- Analyzed employment-related data and prepared reports for Hiring Managers.
- Arranged post-interview debrief meetings and provided debrief materials for interviewers and Recruiting Partners.
- Created and maintained positive relationships with Hiring Managers and Recruiting business partners.
Learning Area Manager
Amazon AUS3
Waco, TX
05.2021 - 05.2022
- Provided weekly bridges to Regional Learning Managers on associate performance and offered training plans for improvement.
- Created, managed and updated training content and verified compliance with training dashboards.
- Facilitated training classes by communicating policies and procedures to managers and new employees as needed.
- Recorded and tracked training progress and skill sets for all new associates.
- Oversaw execution of programs around Workforce Development and Associate Leadership Development.
- Conducted performance reviews and provided coaching, feedback and training plans for each direct report.
- Traveled to Amazon Robotic sites to help improve learning metrics and train new leaders and trainers.
- Held classroom training with senior teams to train on standard of work processes.
- Monitored Trainer/Learning Coordinator standard of work to verify site execution according to plan.
- Assumed ownership of Ambassador "Earn Your Vest" Program for the launch of AUS3 AR site.
- Tracked Away Team compliance to ensure candidates remained qualified and top performers in their path.
- Sent weekly updates on new manager onboarding and coordinated training plan.
- Recruited and hired qualified candidates to fill open positions.
- Mentored team members to succeed within the Learning department.
- Collaborated with internal teams to produce and maintain knowledge base content.
Skills
- Team oversight
- Training and development
- Reporting and documentation
- Customer support
- Quality assurance controls
- Verbal and written communication
- Event coordination
- Sort center operations
- Traditional non-sort
- Amazon robotic training and technology
- Amazon Web Services
- MS Excel
Timeline
Learning Area Manager
Amazon PGA1
01.2024 - Current
AWS Recruiting Coordinator
Amazon ATL11
05.2022 - 01.2024
Learning Area Manager
Amazon AUS3
05.2021 - 05.2022
Similar Profiles
Anthony FinneyAnthony Finney
Assistant Shift Manager at Amazon HAT2Assistant Shift Manager at Amazon HAT2
Karen PeriKaren Peri
Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)Senior Program Manager at Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)
Anusha RamanandaAnusha Ramananda
Full Lifecycle Recruiter at Amazon, Amazon University Talent AquisitionFull Lifecycle Recruiter at Amazon, Amazon University Talent Aquisition
Demetrius WrightDemetrius Wright
Steering Gear Group Lead at AstemoSteering Gear Group Lead at Astemo
Sarah DolezalSarah Dolezal
Freelance News Writer at Self-employeedFreelance News Writer at Self-employeed