Bethany Mason

• Managed daily operations of multiple rehabilitation clinics.
• Facilitated communication between corporate administrators and patient care coordinators
• Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
• Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
• Analyzed data from various sources to identify trends or opportunities for improvement within the practice.

Medical Records Tech

• Assisted physicians with retrieving old medical records for reference purposes.
• Pulled patient records and transferred information to appropriate parties.
• Pulled patient charts for upcoming appointments.
• Kept department clean, organized and professional.

Billing Specialist

• Answered customer inquiries regarding billings, payments, account status.
• Submitted claims to insurance companies.
• Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.