Overview
Professional Summary
Work History
Education
Skills
Certification
Timeline
References

Bethany Mays

EXOS
Albuquerque,New Mexico
Bethany Mays
1
Certification
10
years of professional experience

Experienced Fitness Professional with 10 years in the industry, specializing in corporate wellness. Excellent reputation for improving wellbeing of clients, and providing great customer experience. Ready to help the team achieve company goals.

Work History

Virtual Performance Coach

1 Year 11 Months
EXOS | 11.2024 - Current
  • Conducted consultations and delivered individualized performance coaching using fitness assessments and client goals.
  • Designed progressive training programs to improve strength, mobility, and physical fitness.
  • Maintained accurate client records and tracked training progress for consistent follow-up.
  • Designed programs to positively impact client weight loss, strength and endurance.
  • Facilitated workshops and presentations on goal-setting, visualization techniques, stress management, management of blood pressure, and optimizing human performance during menopause.
  • Delivered individualized coaching and support to members with our internal app on nutrition, mindset, movement, and recovery.
  • Collaborated in an EXOS app performance coaching pilot program to gather data on new in app features and experiences.
  • Member of the EXOS app Coaching Advisory Board
  • Delivered virtual recharge and stretch breaks to various work teams.

Site Lead and Performance Coach

6 Months
EXOS | 03.2024 - 09.2024
  • Conducted over 135 consultations as a coach in the EXOS App with clients, and performed body composition assessments and movement screenings.
  • Collaborated with Site Leads and managers to share best practices, enhancing overall company performance.
  • Monitored inventory levels and ordered supplies to minimize downtime due to shortages.
  • Established strong client relationships, resulting in increased referrals and class growth from 2 to 8 participants on average.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Increased class attendance, achieving an average of 6.4 members per class, surpassing 3.9 members per class average for southern region.
  • Delivered informative presentations, tours, and tabling events to new employee orientation groups and other departments as program overviews.
  • Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
  • Completed two courses on harnessing female physiology for health and wellness.

Performance Coach

1 Year
EXOS | 03.2023 - 03.2024
  • Conducted 131 consultations in EXOS App, performing body composition assessments and movement screenings to guide client fitness progress.
  • Delivered presentations, tours, and tabling events to new employee orientation groups, enhancing understanding of program offerings across departments.
  • Increased class attendance and maintained higher than average attendance numbers (6.4 members per class) compared to 3.6 members per class on average for the account's southern region.
  • Designed programs to positively impact client weight loss, strength endurance, and improve performance in fitness and work.

Assistant Program Manager

1 Year 7 Months
EXOS | 07.2021 - 02.2023
  • Managed site budgets and inventory for two locations, utilizing pivot tables in Excel to analyze data.
  • Assisted in overseeing fitness center operations
  • Facilitated onboarding process for new staff members
  • Supported management of fitness center operations
  • Collaborated with teams to identify issues and implement solutions, enhancing operational efficiency.
  • Assisted in the creation of a return to activity plan for Wel at Humana, employees discharged from Premise physical therapy
  • Performed quarterly site safety audits, regular site visits, and site reporting
  • Performed all previous coach duties
  • Completed a recharge break training pilot program
  • Delivered informative presentations and tours to associates and visitors.

Health Fitness Specialist and Digital Coach

3 Years
EXOS | 07.2018 - 07.2021
  • Developed and executed wellness programs, offering virtual and in-person personal training, group classes, and presentations that promoted health engagement
  • Performed fitness assessments, movement assessments, and exercise prescription for a diverse population, including high risk clientele in a corporate setting
  • Provided motivational interviewing and consulting for clients and gym members
  • Assisted in delivering a specialty program designed for at-risk members of Wel at Humana
  • Conducted fitness and movement assessments, providing exercise prescriptions for diverse populations, including high-risk clientele in corporate environment
  • Programmed with excel and in the Bridge Athletics training platform
  • Maintained facility appearance, safety, and customer satisfaction
  • Delivered informative presentations and tours to associates and visitors.

Substitute Health Fitness Specialist

1 Year 9 Months
EXOS | 10.2016 - 07.2018

Personal Trainer and Results Coach

1 Year 6 Months
Anytime Fitness | 12.2016 - 06.2018

Exercise Rehabilitation Technician

3 Months
Cornerstone Chiropractic | 07.2017 - 10.2017

Education

Master of Science - Exercise Science

Liberty University | Lynchburg | 05-2026

B. S - Exercise Science

Indiana Wesleyan University | Marion, IN | 04.2016

Skills

High organizational skills and operations management
Innovative
inquisitive learner
and resourceful problem solver
Effective team player and servant leader
Cultural awareness and appreciation of diversity
Building trust
rapport
and positive customer experience
Mindbody fitness management software
Strategic planning and staff development
Motivational Interviewing during coach consultations

Certification

  • Brianna Battles Certified Pregnancy & Postpartum Athleticism Coach
  • Functional Range Conditioning
  • ACSM Certified Exercise Physiologist
  • AHA CPR/AED
  • TRX FTC & STC
  • EXOS XFS

Timeline

Virtual Performance Coach

EXOS
11.2024 - CurrentRead More

Site Lead and Performance Coach

EXOS
03.2024 - 09.2024Read More

Performance Coach

EXOS
03.2023 - 03.2024Read More

Assistant Program Manager

EXOS
07.2021 - 02.2023Read More

Health Fitness Specialist and Digital Coach

EXOS
07.2018 - 07.2021Read More

Exercise Rehabilitation Technician

Cornerstone Chiropractic
07.2017 - 10.2017Read More

Personal Trainer and Results Coach

Anytime Fitness
12.2016 - 06.2018Read More

Substitute Health Fitness Specialist

EXOS
10.2016 - 07.2018Read More

Indiana Wesleyan University

B. S from Exercise Science
Read More

Liberty University

Master of Science from Exercise Science
Read More

References

Tracie Michalkiewicz- (920)-676-0181 - current manager- EXOS app Performance Manager 

Blair Gardiner- (831)-917-0460 - previous manager - EXOS Performance Manager 

Matthew Hans- (502)-489-0207- previous manager - Senior Performance Coach at University of Louisville 

Matthew Palmer- (765)-729-8280 - EXOS Regional Director of Operations

Michael Arrowood- (480)-353-7668 - EXOS Regional Director of Operations

Dana Price- (502)-797-8646 - previous manager- EXOS App Director of Coach Operations

Bethany Mays