Bethany M Campbell
Shelby
Summary
Results-driven Quality Manager with a proven track record in quality assurance and regulatory compliance. Skilled in implementing corrective actions and driving continuous improvement initiatives, enhancing product quality and reducing defect rates.
Experienced with quality management processes and methodologies. Utilizes comprehensive quality control techniques to enhance product standards and ensure compliance. Strong understanding of team leadership and continuous improvement strategies.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Quality Manager
Manufacturing Services International
03.2021 - Current
- Developed quality assurance protocols to enhance product consistency and compliance with industry standards.
- Led cross-functional teams in root cause analysis to identify and resolve production quality issues.
- Implemented continuous improvement initiatives, reducing defect rates through process optimization techniques.
- Conducted regular training sessions for staff on quality control procedures and best practices.
- Monitored key performance indicators to track quality metrics and drive data-driven decision-making processes.
- Fostered a culture of quality awareness across departments, enhancing overall organizational effectiveness in manufacturing processes.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Calibrated instruments and scales in production area and quality lab.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Sorted product and provided expertise on non-conforming product requirements.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Improved team efficiency with introduction of new tracking system for monitoring quality control metrics.
- Operated specialized equipment, gauges and instruments to track and assess gas levels.
CNC Lathe Operator
Chapman Machine
01.2018 - 06.2020
- Operated CNC lathe machinery to produce precision components according to technical specifications.
- Interpreted blueprints and drawings to set up machine tools for optimal production runs.
- Monitored machining processes for quality control, adjusting settings as necessary to meet standards.
- Maintained equipment through routine inspections and performed minor repairs to minimize downtime.
- Maintained a clean and organized workspace, contributing to an efficient work environment and promoting team collaboration.
- Identified and replaced broken or worn tools and made tool offsets.
- Studied instructions, labels, blueprint specifications and materials before beginning projects and operating equipment.
Education
Certificate - Dimensional Measurement
08-2025
Certificate - Measurement Uncertainty
06-2025
Certificate - Precision Dimensional Measurement
04-2025
Certificate - Introduction To Measurement And Calibration
10-2024
Skills
- Experience in internal auditing
- Quality improvement processes
- Regulatory compliance oversight
- Implementation of corrective actions
- Quality management systems
- Compliance monitoring
- Internal auditing
- Corrective actions
- Quality processes
- Regulatory compliance
- Document management
- Continuous improvement
- Quality training
- Quality planning
- Total quality management
- Product inspection
- Document control
- First-article inspection
- Certified manager of quality
- Measurement system analysis
- Gage R&R studies
- Preventive actions
- Control plan development
- Documentation control
- Process capability analysis
- Problem-solving
- Problem-solving abilities
- Team leadership
- Teamwork and collaboration
- Attention to detail
- Time management
- Teamwork
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Strategic thinker
- Team management
- Quality control management
- Self motivation
Timeline
Quality Manager - Manufacturing Services International
03.2021 - Current
CNC Lathe Operator - Chapman Machine
01.2018 - 06.2020
A2LA Workplace Training - Certificate, Dimensional Measurement
A2LA Workplace Training - Certificate, Measurement Uncertainty
A2LA Workplace Training - Certificate, Precision Dimensional Measurement
A2LA Workplace Training - Certificate, Introduction To Measurement And Calibration