Bethany Miller
House Springs,MO
Summary
Dedicated and empathetic Medical Assistant offering years of experience in direct patient care and medical office management and committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Responsible, motivated and ready to apply skills in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Missouri Foot & Ankle
Saint Louis, MO
03.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Medical Assistant
Mercy Wound Care Center
Festus, MO
10.2021 - 04.2022
- Prepared treatment rooms for patient examinations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
Home Health Aide
Lou Stengle
Sunset Hills, MO
05.2009 - 05.2014
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Transported clients to doctor appointments and social events.
- Provided companionship and monitored health condition of clients.
- Administered medications as instructed by physician or nurse practitioner.
- Transported individuals to medical appointments and assisted with errands.
- Documented patient status and reported changes in care needs.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Documented care provided and submitted notes to supervisor.
- Recognized emergency situations and implemented appropriate procedures.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Maintained clean and well-organized environment for client happiness and safety.
- Engaged patients in recreational activities such as reading books or playing games.
- Recorded daily notes about client conditions, treatments provided and progress made.
Certified Nursing Assistant
Delmar Gardens Of O'Fallon
O'Fallon, MO
07.2003 - 08.2008
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices to transport patients.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Education
High School Diploma -
Northwest High School
Cedar Hill, MO05-2002
Some College (No Degree) - Nursing
Jefferson College
Hillsboro, MOSkills
- Indirect Patient Care
- Equipment Sterilization
- Vital Sign Monitoring
- Quick problem solver
- Infection control procedures
- Direct Patient Care
- Wound care and irrigation
- HIPAA Compliance
- Medical terminology knowledge
Timeline
Medical Assistant
Missouri Foot & Ankle
03.2023 - Current
Medical Assistant
Mercy Wound Care Center
10.2021 - 04.2022
Home Health Aide
Lou Stengle
05.2009 - 05.2014
Certified Nursing Assistant
Delmar Gardens Of O'Fallon
07.2003 - 08.2008
High School Diploma -
Northwest High School
Some College (No Degree) - Nursing
Jefferson College
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