Bethany Mixon
North Augusta,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Administrative Director
Chick-fil-A North Augusta/Edgefield Road
North Augusta, SC
02.2023 - Current
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Conducted performance reviews and provided feedback to employees on their job performance.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Oversaw the maintenance of office equipment, supplies, and facilities.
Talent Director
Chick-fil-A Augusta Exchange
Augusta
09.2018 - 11.2022
- Worked closely with operator and directors to define staffing needs and deliver candidate options according to expectations
- Kept up-to-date on industry trends and target audience objectives to guide decision-making process during casting sessions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Maintained energy and enthusiasm in fast-paced environment.
Client Support Specialist
ADP
Augusta
05.2018 - 09.2018
- Responded to all client inquiries and asked appropriate questions to facilitate resolution
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities
- Interacted with team members across departments to research and resolve customer issues
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls
- Investigated and resolved customer inquiries and complaints quickly.
FOH Team Member
Chick-fil-A Augusta Exchange
Augusta
02.2015 - 10.2017
- Established welcoming atmosphere by greeting each guest warmly
- Trained new staff in front-of-house procedures, customer relations and cleaning
- Helped guests at tables when in need of assistance
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
BBA - Business Administration And Management
Augusta State University
Augusta, GA05.2018
Skills
- Determining Staffing Needs
- Leading Employees
- Operational Efficiency
- Talent Review
- People Development
- Payroll and Benefits Administration
- Store Management
- Customer Experience
- Inventory Counts
Timeline
Administrative Director
Chick-fil-A North Augusta/Edgefield Road
02.2023 - Current
Talent Director
Chick-fil-A Augusta Exchange
09.2018 - 11.2022
Client Support Specialist
ADP
05.2018 - 09.2018
FOH Team Member
Chick-fil-A Augusta Exchange
02.2015 - 10.2017
BBA - Business Administration And Management
Augusta State University
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