Bethany Moore
Summary
Astute professional highly skilled in on-boarding, training and managing a multi-provider cardiothoracic practice. Talented individual with 20 years of experience in payroll administration, policy and procedure compliance and new employee mentoring. History of positive management resulting in improved operations and employee retention. Successfully implemented quality improvement initiatives and developed policies that streamlined processes, fostering teamwork and collaboration among staff.
Overview
9
9
years of professional experience
Work History
Medical Practice Manager
Wichita Falls Heart Clinic
11.2016 - Current
- Managed daily operations of medical practice, ensuring smooth workflow and patient satisfaction.
- Performed quality checks of appointment scheduling and patient inquiries, enhancing overall office efficiency.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations.
- Collaborated with healthcare providers to facilitate communication and improve service delivery.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ09-2012
Skills
- Human resources management
- Employee performance
- Workflow efficiency
- Employee operations
- Teamwork and collaboration
- Operations management
- Quality improvement
- Policy and procedure development
- Staff management
- Workflow management
- New hire training
Employee issue resolution
Timeline
Medical Practice Manager
Wichita Falls Heart Clinic
11.2016 - Current
Bachelor of Science - Healthcare Administration
University of Phoenix
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