Summary
Overview
Work History
Education
Skills
Clearances
Leadership Roles
References
Timeline
Generic

Bethany Nash

Braddock,PA

Summary

Skilled Behavioral Health Technician with Forensic Psychology degree and knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning. Hardworking, reliable, and dedicated. Excellent communications and patient management skills leading to desirable results.

Overview

4
4
years of professional experience

Work History

Behavioral Health Technician

Community Psychiatric Centers
08.2023 - Current

Responsibilities:

  • Implement treatment plans.
  • Completed documentation for every incident and forwarded it to correct personnel for review.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Prepared and submitted daily behavioral reports to management.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.

Internship

Community Psychiatric Centers
05.2023 - 08.2023

Responsibilities:

  • Assist with evaluations (Administer assessments; Helped interview parent/guardian).
  • Sorted and organized files.
  • Collaborated with senior management on new initiatives to build confidence.
  • Developed and maintained relationships with key personalities.
  • Explored new technologies and approaches to therapeutic processes.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Sales Associate

Walmart
07.2019 - 08.2022

Responsibilities:

  • Stocking and organizing displays of merchandise
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Bachelor of Science - Psychology, Forensic

Mansfield University of Pennsylvania
Mansfield, PA
08.2023

Diploma -

Woodland Hills High School
Pittsburgh, PA
06.2018

Skills

  • Conflict Resolution
  • Activity Monitoring
  • Crisis Handling
  • Records Management
  • Crisis Intervention
  • Records Maintenance
  • Safety Management
  • Patient Observation
  • Patient Assessment
  • Skill-Building Exercises
  • Documentation Skills
  • Assessment Administration

Clearances

  • Act 33: State Police Criminal Background Check
  • Act 34: ChildLine Child Abuse Background Check
  • FBI Criminal Background Check
  • Mandated Reporter

Leadership Roles

  • Pan-Hellenic Council - Executive Board, Vice President of Membership Development, 2019-01-01, 2021-12-31, Educating new members regarding all sororities on campus, Educating about philanthropic missions
  • Pan-Hellenic Council - Executive Board, Vice President of Recruitment, 2019-01-01, 2021-12-31, Created format for a formalized recruitment, Organized all of the sororities, Maintained records of all potential new members

References

  • Dr. Karri Verno, Professor of Psychology, Mansfield University of Pennsylvania, (570) 662 - 4773, kverno@mansfield.edu
  • Dr. Gretchen Sechrist, Professor of Psychology, Mansfield University of Pennsylvania, (570) 662 - 4778, gsechris@mansfield.edu
  • Madisyn McKelvey, Surgical Technologist, Forbes Hospital, (412) 715 - 9099

Timeline

Behavioral Health Technician

Community Psychiatric Centers
08.2023 - Current

Internship

Community Psychiatric Centers
05.2023 - 08.2023

Sales Associate

Walmart
07.2019 - 08.2022

Bachelor of Science - Psychology, Forensic

Mansfield University of Pennsylvania

Diploma -

Woodland Hills High School
Bethany Nash