Bethany Needham
Martinsburg
Summary
Proven expertise in ICD-10 and CPT coding, honed at Winchester Neurological Consultants VPE, elevates patient satisfaction and compliance. Demonstrates exceptional team collaboration and a commitment to continuous professional development, ensuring adherence to healthcare advancements and regulatory standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Billing and Coding Representative
Winchester Neurological Consultants VPE
10.2022 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
- Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
- Utilized advanced computer skills to navigate various software programs, further enhancing the efficiency of coding processes.
- Participated in ongoing professional development opportunities to stay current on changing coding requirements and advances in healthcare technology.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all relevant guidelines and legislation.
- Verified signatures and checked medical charts for accuracy and completion.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Sanitation Associate
Willow Tree Healthcare Center
04.2022 - 10.2022
- Demonstrated adaptability in working with different chemicals and cleaning agents, following appropriate safety measures.
- Reduced cross-contamination risks by diligently following proper sanitation procedures.
- Developed effective strategies for tackling stubborn stains or persistent odors, restoring surfaces to pristine condition.
- Assisted in training new employees on proper sanitation techniques and protocols.
House Keeping Aide
Professional Contract Services Inc.
03.2021 - 03.2022
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
Education
AAPC Certified Professional Coder - Medical Billing And Coding
Blue Ridge Community And Technical College
Martinsburg, WV01.2022
High School Diploma -
Penn Foster
Scranton, PA03.2020
Skills
- CPT coding knowledge
- ICD-10 Proficiency
- HIPAA compliance awareness
- Medical Terminology Familiarity
- Payment Posting Abilities
- Team collaboration abilities
- Continuing Education Commitment
- Clinical Documentation Improvement
- Regulatory Guidelines Adherence
- E and M Coding Proficiency
Certification
Certified Professional Coder
Timeline
Medical Billing and Coding Representative
Winchester Neurological Consultants VPE
10.2022 - Current
Sanitation Associate
Willow Tree Healthcare Center
04.2022 - 10.2022
House Keeping Aide
Professional Contract Services Inc.
03.2021 - 03.2022
AAPC Certified Professional Coder - Medical Billing And Coding
Blue Ridge Community And Technical College
High School Diploma -
Penn Foster
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