Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Bethany Olson, SHRM-CP

Dallas,TX

Summary

I am a strategic and people-oriented personnel leader with a diverse background supporting high-level executives, managing complex operations, and leading core HR functions across dynamic environments. With experience spanning executive support, talent management, payroll, benefits administration, recruiting, onboarding, performance development, and employee relations, I bring a comprehensive and solutions-driven approach to every role I take on.

My career has been shaped by unique and high-trust opportunities, from working closely with a celebrity artist and a high-profile CFO, to being promoted into a leadership position where I now oversee personnel operations at an organizational level. I take pride in creating structure, improving processes, and cultivating positive workplace culture with integrity and heart.

Known for my adaptability, high energy, and strong work ethic, I thrive in collaborative spaces where challenges require both strategic thinking and emotional intelligence. I’m passionate about driving initiatives that support both business goals and individual growth and I’m always open to meaningful connections and new opportunities.

Overview

10
10
years of professional experience
2
2
Certificate
4
4
years of post-secondary education

Work History

Director of Personnel

Nobilis Group
Irving, TX
03.2024 - Current
  • Promoted into a key leadership role, overseeing all aspects of personnel operations, serving as a strategic partner to the executive team, and a trusted advisor on organizational growth and talent strategy.
  • Own and manage full-cycle payroll processing, HRIS systems, and benefits administration, ensuring compliance, accuracy, and a positive employee experience.
  • Lead 401(k) program administration, open enrollment processes, and continuous benefits optimization to align with employee needs and business goals.
  • Designed and launched the company’s internal recruiting program, including candidate pipeline development, recruiter/vendor partnerships, and hiring process improvements.
  • Revamped and now manage the entire onboarding and offboarding experience, driving consistency, engagement, and retention from day one through exit.
  • Spearhead initiatives around performance management, including leadership development programs, goal setting, and manager coaching.
  • Advise leadership on personnel matters, including employee relations, conflict resolution, policy interpretation, and terminations.
  • Develop and deliver training programs and compensation strategies that support both individual growth and company performance objectives.

Executive Personal Assistant to the CFO

Nobilis Group
Irving, TX
04.2022 - 03.2024
  • Managed all aspects of the CFO’s scheduling, including executive meetings, strategic planning sessions, travel logistics, and personal obligations, ensuring seamless coordination across priorities.
  • Led regular cross-functional meetings with department heads and senior leadership to facilitate alignment, accountability, and progress on organizational goals.
  • Created and executed project plans across multiple departments, assigning tasks, managing timelines, and ensuring successful and timely delivery.
  • Coordinated vendors, budgets, and timelines to deliver polished, on-brand company events and internal initiatives.
  • Spearheaded company recruiting efforts, including job description development, hiring manager collaboration, recruiting firm partnerships, and full-cycle candidate pipeline management.
  • Directed onboarding and offboarding processes, ensuring a positive and professional experience for new hires and departing employees.
  • Produced high-quality executive presentations, reports, and briefing materials to support leadership communications and decision-making.

Executive Assistant

Kirk Franklin- American Gospel Musician
Dallas, TX
08.2021 - 04.2022
  • Personally selected for the role after a professional interaction at a high-profile event, recognized for strong presence, professionalism, and positive energy.
  • Managed complex daily and weekly schedules, studio sessions, meetings, and national/international travel logistics with precision and discretion.
  • Acted as a central communication liaison between the artist, executive leadership, operations team, and talent network to ensure seamless coordination across all touchpoints.
  • Oversaw professional communication with vendors, creative partners, musicians, and management teams, ensuring timely and accurate information flow.
  • Contributed to the development of content for social media, podcast episodes, episodic video series, and diverse marketing campaigns.
  • Supported the planning and execution of high-visibility events, performances, and festivals, coordinating logistics and aligning deliverables across stakeholders.

Restaurant & Event Manager

Sixty Vines
Dallas, TX
06.2019 - 09.2021
  • Contributed to daily operations of a high-volume restaurant with annual sales exceeding $10M, consistently achieving individual sales goals.
  • Spearheaded and facilitated in-house training programs focused on success strategies, workplace safety, and fostering a positive mindset culture.
  • Played a central role in establishing the restaurant’s Front of House training division, onboarding new team members and developing impactful training materials.
  • Demonstrated strong leadership and organizational skills as Banquet Manager, overseeing all aspects of event planning and execution for private and contracted functions.
  • Collaborated with corporate leadership to reopen the business post-COVID, implementing new health and safety protocols and ensuring operational compliance.

Event Manager

Doug Boster Catering
Dallas, TX
02.2019 - 11.2019
  • Partnered with chefs, vendors, and banquet managers to ensure seamless planning and execution of high-quality events.
  • Played a key role in event design, contributing creative concepts and styling for a wide range of client occasions.
  • Delivered polished, detail-oriented service with a focus on creating memorable experiences and exceeding client expectations.

Life Insurance Agent

New York Life
Dallas, TX
01.2019 - 08.2019
  • Assessed individual and household needs to develop tailored financial strategies aligned with short-term priorities and long-term life goals.
  • Educated clients on market trends, competitive interest rates, and tax-advantaged strategies across multiple insurance products to support informed decision-making.
  • Built and maintained strong, trust-based relationships with both prospective and existing clients through proactive communication and personalized service.

Life Insurance Agent

Liberty National
Dallas, TX
08.2018 - 01.2019
  • Guided clients in selecting personalized life insurance coverage by actively listening to their needs and clearly explaining plan options.
  • Built and nurtured long-term client relationships through consistent communication, trust-building, and a commitment to delivering outstanding service.

Clinical Intern

Covenant Behavioral Health Unit
Lubbock, TX
09.2017 - 05.2018
  • Led group counseling sessions focused on relapse prevention, self-esteem building, and discharge planning, providing clients with practical tools and emotional support during recovery.
  • Conducted comprehensive psychosocial assessments to evaluate patients’ mental, emotional, and physical health, guiding individualized care planning.
  • Facilitated family meetings to align on treatment goals, track progress, and strengthen support systems through open, compassionate communication.
  • Partnered closely with interdisciplinary teams to develop and refine holistic treatment plans tailored to each patient’s unique needs.

Clinical Intern

Hospice of Lubbock
Lubbock, TX
03.2016 - 11.2016
  • Conducted in-depth patient assessments to determine hospice eligibility, ensuring timely access to compassionate end-of-life care and support services.
  • Assessed and addressed emotional and spiritual needs of patients and caregivers, fostering dignity, comfort, and individualized care during critical transitions.
  • Educated caregivers on care strategies and connected families with appropriate community resources, empowering them with tools, support, and confidence to navigate the care journey.

Education

M.A. Social Work -

Texas Tech University
Lubbock, TX
08.2017 - 05.2018

B.A. Social Work -

Texas Tech University
Lubbock, TX
08.2013 - 12.2016

Skills

  • People Operations & Employee Relations
  • Payroll & Benefits Administration (Paycom & 401k)
  • Full-Cycle Recruiting & Talent Acquisition
  • Performance Management & Leadership Development
  • Onboarding & Offboarding Program Design
  • Event Planning & Vendor Coordination
  • Confidential Executive Support
  • Strategic Scheduling & Workflow Optimization
  • Training Program Development & Facilitation
  • Compensation Strategy & Compliance
  • Team Building & Culture Development
  • Strong Written & Verbal Communication
  • Quick Learner Adaptable People-First Leadership
  • Project Management & Cross-Functional Collaboration
  • Calendar, Travel & Lifestyle Management

Certification

  • SHRM-CP
  • MSW
  • Life & Health Insurance License

Timeline

Director of Personnel

Nobilis Group
03.2024 - Current

Executive Personal Assistant to the CFO

Nobilis Group
04.2022 - 03.2024

Executive Assistant

Kirk Franklin- American Gospel Musician
08.2021 - 04.2022

Restaurant & Event Manager

Sixty Vines
06.2019 - 09.2021

Event Manager

Doug Boster Catering
02.2019 - 11.2019

Life Insurance Agent

New York Life
01.2019 - 08.2019

Life Insurance Agent

Liberty National
08.2018 - 01.2019

Clinical Intern

Covenant Behavioral Health Unit
09.2017 - 05.2018

M.A. Social Work -

Texas Tech University
08.2017 - 05.2018

Clinical Intern

Hospice of Lubbock
03.2016 - 11.2016

B.A. Social Work -

Texas Tech University
08.2013 - 12.2016

References

References available upon request.
Bethany Olson, SHRM-CP