Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Orders

Brookfield,WI

Summary

Versatile leader with over 9 years of experience in supply chain, inventory management, and operations. Proven track record of streamlining processes and improving operational efficiency. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recognized for leadership skills, strategic thinking, and dedication to achieving business goals. Seeking a challenging position to leverage expertise in project management, analytics, and team leadership.

Overview

7
7
years of professional experience

Work History

Best Buy Home Delivery Assistant Manager

Best Buy
10.2021 - Current
  • Drives a positive customer experience by building relationships and providing solutions to their needs
  • Validates that third-party partners are meeting or exceeding expected service level agreements (SLA)
  • Develops areas of action plans to overcome performance gaps
  • Facilitates the training of third-party logistics (3PL) market managers in individual and group environments
  • Acts as centralized escalation and day-to-day management point and of contact for all third-party partner escalations Creates consistency in service execution, ultimately protecting and growing the brand Provides teachable point-of-view for new processes, procedures, business segments, and areas of focus
  • Acts as centralized escalation and day-to-day management point and of contact for all third-party partner escalations Analyzes business trends on a daily, weekly, monthly basis
  • Validates that necessary licenses and permits are obtained to properly fulfill work without risk of disruption to business
  • Validates that work orders are being managed and updated by third-party providers in a timely fashion.

Best Buy Distribution Operations- Area Manager

Best Buy
10.2020 - 10.2021
  • Hire, coach and manage performance of an hourly staff
  • Provide tactical direction for an hourly workforce within a DDC
  • Partner internally with peers and leadership to meet building productivity, safety and quality goals and work externally to fulfill customer needs
  • Facilitate change and set objectives for warehouse operations to create an environment of continuous improvement
  • Establish and maintain a positive work environment through recognition, training and coaching of employees in keeping with Best Buy's Values
  • Maintain a positive work environment where employee’s diverse backgrounds are respected and valued
  • Provides avenues for employees to give feedback on operational, policy and cultural aspects of their department and the building
  • Actively participate in special projects, company initiatives, community, building events and other leadership duties as apparent or assigned
  • Planning, organization and follow-up.

Best Buy Operations Supervisor

Best Buy
04.2017 - 10.2020
  • Supervised inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes
  • Performed root cause analysis in deficient areas to identify and resolve central issues
  • Motivated and trained employees to maximize team productivity
  • Encouraged and promoted ideas aligned to business needs and benefits
  • Monitored daily and weekly key performance indicators to maintain on-track status
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations.

Best Buy- Back Office Leaders

Best Buy
  • Directed accurate reconciliation of all daily cash management processes
  • Performed back office functions including hiring and new employee on-boarding, ordering supplies, expense control, hardware functionality, time sheet management and maintaining employee files in compliance with EPA standards
  • Developed close partnerships with store employees and leadership, driving results across the store.

Department Of Defense Education Activity - Para Professional

Vicenza, Italy
  • Assisted the special education instructional program for students with moderate to severe disabilities
  • Provided assistance in teaching skills in toileting, feeding, eating, and personal hygiene
  • Lifted, carried, transferred, and facilitated the motor development of physically impaired students, all while observing and documenting student behaviors and activities into an organized collection for review and assessment
  • Used assessment information to help develop and implement curriculum tailored to the student's specific education needs and goals
  • Tutored students in all subjects and provide a variety of administrative tasks
  • Assisted handicapped students to and from school, and monitored them on playgrounds, hallways, restrooms, and cafeteria during lunch and recess periods.

Education

B.S Social and Criminal Justice -

Ashford University

Skills

  • Customer service
  • Processes
  • Leadership
  • Coaching
  • Data analytics
  • Logistics
  • Strategy
  • Staffing
  • Influence
  • Partnership

Timeline

Best Buy Home Delivery Assistant Manager

Best Buy
10.2021 - Current

Best Buy Distribution Operations- Area Manager

Best Buy
10.2020 - 10.2021

Best Buy Operations Supervisor

Best Buy
04.2017 - 10.2020

Best Buy- Back Office Leaders

Best Buy

Department Of Defense Education Activity - Para Professional

B.S Social and Criminal Justice -

Ashford University

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