Bethany Peak
Battle Creek
Summary
Confident, intuitive, and creative leader with an empathetic approach. Highly-qualified Laboratory Manager with exceptional leadership, planning, and problem-solving skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Experienced in managing business operations, customer service, and budgets. Adept at navigating change and establishing critical communication channels to implement policies and system strategies. Inspire and motivate staff by delegating tasks to leverage their strengths effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
System Laboratory Manager
Bronson Laboratory
07.2014 - Current
- Prepared job descriptions, recruited, hired, and evaluated candidates to manage workforce needs.
- Coached and mentored to foster healthy working relationships.
- Manage day-to-day tactical and long-term strategic initiatives
- Collaborate with Patient Relations, Human Resources, Facilities, Environmental Care and, Contract Specialists.
- Worked with Employee Relations to investigate ethical, safety, and employee concerns, following through with appropriate corrective actions, including terminations.
- Interpreted accreditation requirements, assessed training needs, evaluated employee core competencies, and implemented procedures.
- Created trust and engagement by addressing conflicts.
- Participated in system performance improvement teams, Talent Development and Critical Incident Stress Management Team (CISM volunteer for 3 years)
- Completed leadership training classes, including Process Improvement and Management System.
- Foster a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
Administrative Director
Regional Medical Laboratories, Inc.
07.2012 - 07.2014
- Regulatory oversight of Accreditation bodies College of American Pathologist (CAP), Clinical Laboratory Improvement Amendments (CLIA), Occupational Safety and Health Administration (OSHA) and Safety Data Sheets (SDS) including all required audits.
- Directed and managed all administrative and technical functions ensuring all departments fulfilled obligations to the organization.
- Oversight of clinical laboratory, organizational planning, material control, costs and budgets.
- Oversight of procedures, billing, accounts payable, 401k plan and reported to the Board of Directors.
- Implemented data management systems to track key performance metrics and inform strategic decisionmaking.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
- Established a culture of continuous improvement by promoting professional development opportunities for staff members.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Organized and supervised office event planning and building renovations.
- Led change management initiatives, successfully navigating organizational transitions with minimal disruption to ongoing operations.
Education
MBA Strategic Management -
Davenport University
01.2013
BAS, Business Management -
The Robert B. Miller College
01.2008
AAS, Medical Laboratory Technology -
Kellogg Community College
01.1998
Skills
- Business Operations
- Clinical data management
- Experienced in compliance and regulatory standards
- Develop and optimize system processes
- Develop and implemented comprehensive policies and procedures
- Leader of the people
Certification
Certified Medical Laboratory Scientist (MLS ASCPcm)
Timeline
System Laboratory Manager
Bronson Laboratory
07.2014 - Current
Administrative Director
Regional Medical Laboratories, Inc.
07.2012 - 07.2014
BAS, Business Management -
The Robert B. Miller College
AAS, Medical Laboratory Technology -
Kellogg Community College
MBA Strategic Management -
Davenport University
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