Bethany Pentecost

• Medication reminders and management
• Delivered and served meals and provided other dining needs.
• Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
• Assisted residents in preparing for activity and social programs.
• Assisted residents with daily dental and mouth care, bath functions, and hair care.
• Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
• Maintained clean, safe, and well-organized patient environment.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Maintain EVV Compliance of Medicaid program clients

Acquisition and retention of clients

sales and marketing

manage referrals

screened potential clients for program assistance (VA, VCC and Horizon)

maintain Caregiver retention

meet and educate community partners about Home Instead

create a Plan of Care for all new clients

scheduling for Clients and caregivers (100+ each)

On call for a 24/7 business

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.