Bethany Pickett
Glendale,OR
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Hardworking, dependable and ready to help to achieve company goals.
Overview
1
1
year of professional experience
Work History
Community Manager
Cascade Management
04.2023 - Current
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
- Completed annual rent calculations using housing database software.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Collected and maintained careful records of rental payments and payment dates.
Education
High School Diploma -
Glendale High School
Glendale, OR1996
Skills
- Daily Operations Management
- Tracking operating expenses
- Leasing and sales
- Multi-family property management
- Property Showing
- Property Management
- Monthly Fee and Payment Collection
- MS Office Suite
- Payment Processing
- HTML and CSS Knowledge
- Building operations
- Property Marketing
- Property tours and inspections
- Affordable housing programs knowledge
- Operations Management
- Fair housing mandates
- Conflict handling
- Daily operations oversight
- Facility repair reporting
- Tenant and eviction laws
- Maintenance knowledge
- Disturbance Handling
- Grounds and Facility Inspection
- Maintenance Oversight
- Data Entry
- Maintenance Management
- Tenant Eligibility Determination
- Tenant relations
- Violation Resolution
- Property Inspections
- Property Tours
- Decision-Making
- Administrative abilities
- Customer Relations
- Financial Reporting
Timeline
Community Manager
Cascade Management
04.2023 - Current
High School Diploma -
Glendale High School
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