Dynamic cosmetologist with a proven track record at Styled And Designed Hair Parlor, excelling in hair styling and client satisfaction. Leveraging strong communication and time management skills, I enhance client experiences while maintaining a hygienic environment. Committed to continuous learning, and building a compassionate relationship with each client.
Overview
25
25
years of professional experience
Work History
Cosmetologist, Styled And Designed Hair Parlor
Self Employed
01.2012 - Current
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Answered phone calls and emails to schedule client appointments.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Cna
Indian Hills Retirement Village/Stone Bridge Commu
01.2000 - 03.2012
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Documented patient information and care activities in electronic health record.
Upheld infection control and prevention policies across different patient-facing areas.
Education
GED -
Chillicothe High-school
Chillicothe, MO
Cna -
Grand River Technical Scoop
Chillicothe, MO
Class CA-Hair Dressing And Manicuring -
Chillicothe Beauty Academy
Chillicothe, MO
09.2011
Skills
Hair styling
Skin care
Nail tech
Vital signs
Personal care
Activities
Scheduling
Timeline
Cosmetologist, Styled And Designed Hair Parlor
Self Employed
01.2012 - Current
Cna
Indian Hills Retirement Village/Stone Bridge Commu