Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Bethany Ray

Jenera

Summary

Dynamic and results-driven professional with a proven track record at AMF, excelling in customer service and hospitality. Skilled in multitasking and cash handling, I consistently enhanced guest satisfaction while maintaining a polished front desk environment. Adept at problem-solving and organization, I thrive in fast-paced settings, ensuring smooth operations and positive experiences.

Overview

2
2
years of professional experience

Work History

Front Desk Assistant

AMF
11.2023 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
  • Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees, and payments.

Online Personal Shopper

Walmart
11.2022 - 11.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Cory-Rawson
Rawson, OH
05-2025

Skills

  • Excellent communication
  • Problem-solving skills
  • Time management
  • Hospitality services
  • Maintaining cleanliness
  • Cash handling
  • Multitasking and organization
  • Customer service
  • Payment processing
  • Event coordination
  • Listening skills
  • Team building

Interests

  • Volunteer Travel
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like working with my hands and fixing things
  • Engaging in food photography and sharing culinary creations on social media
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Baking
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Cooking
  • Reading

Timeline

Front Desk Assistant

AMF
11.2023 - Current

Online Personal Shopper

Walmart
11.2022 - 11.2023

High School Diploma -

Cory-Rawson

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Bethany Ray