Dedicated Investigative Aide skilled in research and analysis. Strengths include strong problem-solving skills, keen attention to detail and ability to work independently as well as part of a team. In my current role, I have made significant contributions to my department by assisting with the implementation of new training that helps with locating participants.
Overview
12
12
years of professional experience
Work History
Investigative Aide
Kern County Department of Child Support Services
07.2024 - Current
Perform locate for the Department of Child Support Services, using the Kern Criminal Justice Information System (CJIS), Clear, Calsaws and DMV QT
Examine public and private records for personal history, and other data, to effect service.
Maintain records for all steps taken to effect service, following state compliance.
Handle and diffuse hostile situations that arise involving people who may attempt to avoid service of civil subpoenas, or summons and complaints, in child support cases.
Process and serve documents such as legal motions, subpoenas, orders, and complaints.
Collect and record any pertinent information that is useful in effecting service.
Interview case participants.
Perform related duties as required.
Maintain accurate records of client interactions and case updates.
Participate in training sessions to learn about child support procedures.
Compile, analyze, and evaluate data to determine accuracy and relevancy.
Maintain a detailed case log of all cases assigned to monitor progress and completion.
Site Coordinator
Boys and Girls Club
07.2023 - 07.2024
Report daily to Area Program Director/direct supervisor
Create an environment that facilitates the achievement of youth development outcomes
Assist staff with any needs regarding lesson plans or student’s needs
Actively monitor activities taking place in the classroom or outdoors to ensure that daily lesson plans are being implemented
Provide any assistance or modeling of proper classroom management to ensure the safety of students and staff
Review all lesson plans created by Activity Leaders and offer assistance when needed to ensure that district curriculum is being implemented
Monitor and evaluate programs, environment, services, and activities by actively engaging to ensure the safety of staff and students
Assess programs and appearance of all areas of the After School Program
Prepare daily and monthly reports
Review and submit daily attendance
Work closely with district staff, school administration, Activity Leaders and parents to keep program running efficiently
Maintain inventory of all material used in program
Activity Leader
Boys and Girls Club of America
10.2022 - 07.2023
Report daily to Site Coordinator/direct supervisor
Actively monitor all activities to ensure student safety
Plan, create and implement daily lesson plans to avoid any downtime
Provide proper classroom management to keep students safe and engaged
Actively inspect all equipment used to ensure student safety
Organize and keep inventory on materials used for daily lesson plans
Daily use of curriculum such as Leader in Me, STEAM and OMG
Stay up to date on all safety policies
Mentor students and demonstrate model behavior
Assume all other duties assigned
Maintain open communication with school staff, team members, site coordinator and parents to keep program running efficiently
Accounts Receivable/Receptionist
Tiger Tanks, Inc
06.2018 - 02.2019
Answering telephones
Scheduled meetings and appointments
Invoice management
Approved and prepared credit applications for credit terms
Credit collection management
Service Coordinator
Bill Wright Toyota
10.2016 - 06.2018
Notifying customers when their vehicles are due for service
Scheduling service appointments
Arranging transportation
Assisting with any warranty or service questions
Data entry
Managing multi line phone systems
Lot Attendant/Shuttle Driver
Bill Wright Toyota
09.2013 - 10.2016
Deliver cars to appropriate service areas
Shuttle customers between home and dealership
Assist with scheduling customer vehicles for service
Optician
Vision Center
06.2013 - 08.2013
Data Entry of Customer information in POS system
Sales, cashiering, cleaning
Closing center at end of business day
Education
Associates degree - Sociology, Liberal Arts Major: Sociology
Bakersfield College
01.2022
Sociology
California State University
Skills
Record management
Document processing
Evidence collection
Public records examination
Conflict resolution
Public records research
Technology-savvy
Deadline and results-oriented
References
References available upon request.
Timeline
Investigative Aide
Kern County Department of Child Support Services
07.2024 - Current
Site Coordinator
Boys and Girls Club
07.2023 - 07.2024
Activity Leader
Boys and Girls Club of America
10.2022 - 07.2023
Accounts Receivable/Receptionist
Tiger Tanks, Inc
06.2018 - 02.2019
Service Coordinator
Bill Wright Toyota
10.2016 - 06.2018
Lot Attendant/Shuttle Driver
Bill Wright Toyota
09.2013 - 10.2016
Optician
Vision Center
06.2013 - 08.2013
Associates degree - Sociology, Liberal Arts Major: Sociology
Community Development Program Specialist at Kern County Child Support ServicesCommunity Development Program Specialist at Kern County Child Support Services