BETHANY RICHMOND
Slate Hill,NY
Summary
Versatile Chief Clinical Officer with a deep passion for advocating for the rights and well-being of people with developmental disabilities. I bring a proven track record of leadership, innovation, and commitment to making a meaningful difference in their lives. Over the past nine years I have dedicated my career to working in various roles, gaining invaluable experience in program development, strategic planning, and organizational management. I possess a comprehensive understanding of the complexities and challenges faced by individuals with developmental disabilities, and am driven by an unwavering determination to empower and support them in leading fulfilling and independent lives. With exceptional communication, collaboration, and problem solving skills, I am confident in my ability to effectively lead the organization in achieving its mission to better the lives of those we serve.
Overview
9
9
years of professional experience
Work History
Chief Clinical Officer
The Arc Rockland
09.2021 - Current
- Oversee day to day operations for Nursing/Behavioral Departments and Admission/Discharges for Agency.
- Created several policies, forms, and templates.
- Implemented monthly team meetings, weekly supervision for direct reports as well as regular supervision for each department head and their staff.
- Chair of Safe Patient Handling Committee
- Member of Incident Review Committee, Human Rights Committee, Admissions/Discharge Committee and several internal/external subcommittees
- Streamlined Human Rights and Informed Consent processes to ensure compliance with regulations
- Implemented internal departmental audit tools to ensure all divisions are in compliance with state and OPWDD regulations.
Director of Health & Wellness
Artis Senior Living
06.2021 - 09.2021
- Oversaw health and wellness of all residents.
- Directly oversaw Licensed Practical Nurses and Home Health Aids
- Interviewed and hired staff.
- Ensured compliance with regulations.
- Completed initial assessments for potential residents, completed regular assessments on current residents, created and implemented individualized service plans, reviewed all reportable and non-reportable incidents and implemented corrective actions as needed, counseled staff, trained staff, participated in weekend rotation of Manager on Duty, and created staff schedules.
- Oversaw all operations in absence of Administrator/Executive Director.
ACTING CHIEF EXECUTIVE OFFICER
Crystal Run Village, Inc.
12.2020 - 06.2021
- Established and oversaw strategic business actions and streamlined operations
- Supervised Executive Team members including Quality and Compliance, Human Resources, Finance, and Program Operations to effectively direct and enhance operational areas.
- Directly supervised Nursing/Behavioral, Admissions/Discharge, Supported Employment, Community Habilitation, Day Habilitation, and Residential Services.
- Enhanced departmental communications resulting in a team mentality
- Provided support during restructuring
- Cultivated and maintained industry relationships and partnerships
- Complied with OPWDD standards
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
CHIEF PROGRAM/CHIEF NURSING OFFICER
Crystal Run Village, Inc.
01.2019 - 01.2021
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Provided direct nursing care to patients when personnel was short-staffed.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Created and implemented staff schedules for residential, nursing and behavioral departments.
- Oversaw patient record keeping and regulatory compliance programs.
- Enforced disease prevention protocols among staff members and residents.
- Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
- Collaborated with multi-disciplinary team to improve overall care and response times.
- Developed policies to align procedures with strategic initiatives and complied with all statutory, regulatory, state and federal guidelines.
- Directed daily operations for a facility caring for more than 275 people.
- Oversaw day to day operations for all residential, day habilitation, and respite facilities/programs.
- Oversaw day to day operations of Agency Admission/Discharges, Supported Employment Services, Community Habilitation, Dietary/Nutrition Services, and all agency program operations.
- Participated in several outside committees.
- Presented reports to Board of Directors.
DIRECTOR OF NURSING
Crystal Run Village, Inc.
01.2015 - 01.2019
- Created and implemented staff schedules for nursing department
- Oversaw patient record keeping and regulatory compliance programs
- Enforced disease prevention protocols among staff members and residents
- Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients
- Provided residents with direct nursing care when the department was short- staffed
- Collaborated with multi-disciplinary team to improve overall care and response times
- Developed policies to align procedures with strategic initiatives and complied with all statutory, regulatory, state and federal guidelines
- Directed daily operations for a facility caring for more than 275 people
- Monitored development, implementation and updates of individualized care plans
- Assessed competency of clinical staff to promote quality, continuity and safety
- Implemented changes needed to correct deficiencies noted during internal audits as well as state audits
- Oversaw new nursing orientation process, including explanation of all policies and individual duties
- Participated in weekly meetings with department heads to discuss admissions/discharges to the agency
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
REGISTERED NURSE SUPERVISOR
Crystal Run Village, Inc.
11.2014 - 01.2015
- Provided direct supervision to a team of 8 Registered Nurses as well as 7 Licensed Practical Nurses and numerous unlicensed staff
- Completed quality assurance reviews of programs and implemented any corrective actions needed
- Participated in several committees including Human Rights, Incident Review, Quality Assurance and Admissions.
- Provided direct nursing coverage to programs during staff shortages.
Registered Nurse
Crystal Run Village, Inc.
10.2014 - 11.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications as needed, via oral, and intramuscular injections and monitored responses.
- Educated staff, people supported, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Directly oversaw two Licensed Practical Nurses and numerous direct support professionals in all medical related areas of program operations.
- Collaborated as member of interdisciplinary team to ensure overall health and well-being of people supported.
- Trained staff in Medication Administration, Insulin and Subcutaneous Injection Administration as well as Plans of Nursing Services.
- Developed/created Plans of Nursing for thirty to fifty people.
- Provided Nursing Triage Coverage for after-hours support.
Education
MBA - HealthCare Administration
Western Governors University
Salt Lake City, UT01.2022
Bachelors - Nursing
Western Governors University
Salt Lake City, UT09.2017
Associates - Nursing
North Country Community College
Malone, NY05.2014
Associates - Criminal Justice
Country Community College
Malone, NY01.1999
Skills
- Systems Enhancements/Implementation
- Risk Management
- Organizational Leadership
- Policy & Procedure Creation/Implementation/Review
- Strategic Planning
- Regulatory compliance
- Operations Management
- Creative Problem Solving Skills
- Mission Driven/Goal Oriented
- Effective Verbal/Written Communication
Additional Information
- Other References available upon request.
Timeline
Chief Clinical Officer
The Arc Rockland
09.2021 - Current
Director of Health & Wellness
Artis Senior Living
06.2021 - 09.2021
ACTING CHIEF EXECUTIVE OFFICER
Crystal Run Village, Inc.
12.2020 - 06.2021
CHIEF PROGRAM/CHIEF NURSING OFFICER
Crystal Run Village, Inc.
01.2019 - 01.2021
DIRECTOR OF NURSING
Crystal Run Village, Inc.
01.2015 - 01.2019
REGISTERED NURSE SUPERVISOR
Crystal Run Village, Inc.
11.2014 - 01.2015
Registered Nurse
Crystal Run Village, Inc.
10.2014 - 11.2014
MBA - HealthCare Administration
Western Governors University
Bachelors - Nursing
Western Governors University
Associates - Nursing
North Country Community College
Associates - Criminal Justice
Country Community College
Similar Profiles
Luckenson JeanLuckenson Jean
Direct Support Professional (Residentials Services at The Arc RocklandDirect Support Professional (Residentials Services at The Arc Rockland
Frantz B LaFleurFrantz B LaFleur
Community Supervisor at ARC RocklandCommunity Supervisor at ARC Rockland
Frantz s LaFleurFrantz s LaFleur
Community Supervisor at ARC RocklandCommunity Supervisor at ARC Rockland
Christopher MichaelChristopher Michael
Security Professional at Allied Universal Security ServicesSecurity Professional at Allied Universal Security Services
Matthew CinelliMatthew Cinelli
Babysitter at Family Friends And SiblingsBabysitter at Family Friends And Siblings