Microsoft Office
Bethany Riedel
Shipping Technician Lead/Assistant Freight Lead Administrator
Redding,CA
Summary
Experienced professional dedicated to upholding core company values. Proficient in completing administrative tasks and composing Shipping Department SOPs, including computerized and handheld diagrams. These resources serve as invaluable guides for personnel at all levels of the organization. Skilled in accurate and efficient communication with other departments and managers to ensure timely order fulfillment. Proven ability to maintain regular business-to-business communication. Highly organized and capable of planning, organizing, and directing warehouse activities for optimal inventory levels. Certified in BLS, CPR, and AED, with an Associate Degree in Office Administration Professional. Open to relocation Reno, Nevada and authorized to work in the US for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shipping Technician Lead and Freight Lead Admin
Beneficial Insectary
03.2022 - Current
- Coordinated packing and shipping of beneficial microorganisms worldwide.
- Promoted sustainable agriculture using targeted pest control solutions
- Reduce errors, while collaborating with company's warehouse personnel and other departments
- Implement quality control measures to minimize product damage during transit
- Monitored shipment progress using logistics software and provided regular updates to clients.
- Comply with regulations regarding international shipments and customs documentation
- Managed controlled settings with a focus on safety protocols.
Property/Casualty Insurance Producer
Giles Insurance Services
10.2021 - 03.2022
- Managed and recorded lead data using specialized CRM systems.
- Engaged in direct meetings, email correspondence and phone communications.
- Produced potential client contacts.
- Evaluated customer demands to propose tailored insurance solutions.
- Delivered precise quotes to ensure customer satisfaction.
- Enhanced process timelines through effective collaboration with underwriters, lending institutions, and real estate professionals.
Cutco Sales Representative
Vector Marketing
06.2021 - 02.2022
- Promoted American-made cutlery, kitchenware and outdoor essentials.
- Recognized possibilities for upselling and cross-selling among established clients.
Life Insurance Sales Agent
Michael Lujan Country Financial
02.2021 - 11.2021
- Established proactive follow-up system to cultivate leads.
- Monitored competitor offerings through continuous participation in relevant conferences.
- Facilitated successful negotiations delivering superior results.
- Updated CRM systems regularly to maintain accurate records of client engagements.
- Recognized potential for upselling during regular client interactions.
Medicare/Property and Casualty Agent
Maxwell Insurance and Financial Services
09.2019 - 04.2020
- Streamlined the application enrollment process with precision.
- Handled concerns with a focus on timely resolution.
- Completed skill-enhancing courses and sessions.
- Coordinated efforts efficiently within a timely manner.
- Uphheld professionalism and integrity in alignment with industry ethics.
Property and Casualty Insurance Agent
FIRST ACCEPTANCE INSURANCE
12.2018 - 08.2019
- Obtained Property and Casualty Insurance License certified by the state of California.
- Explained costs and key information about insurance policies.
- Facilitated discussions with insurance providers to reach agreements.
- Assisted policyholders in navigating claims processes.
Blue Shield of California Claims Processor
Spherion Staffing Service
08.2017 - 03.2018
- Examined and validated medical claims for compliance with insurance standards.
- Sustained exceptional productivity levels.
- Partnered with IT team to develop automation solutions for claims adjudication.
- Analyzed payment processes to detect inefficiencies and ensure accurate disbursement.
- Applied ICD-10 and CPT coding methodologies.
Education
Associate's degree - Administrative Professional
Shasta College
Redding, CA05.2017
Skills
- Conflict management
- Documentation review
- Data entry
- Clerical experience
- CRM Software
- Filing
- Order Fulfillment
- Customer Service (10 years)
- Customer support
- Microsoft Office (10 years)
- Relationship Management
- Typing
Warehouse operations
Labeling and packaging
Order picking
Pallet jack operation
Material handling equipment
Shipping procedures
Package handling
Teamwork and cooperation
Time management
Self-motivated and independent
Attention to detail
Punctual and reliable
Logistics planning
International shipping regulations
Certification
- Driver's License
- BLS, CPR, AED Certification May2024 to May2026
- Life, Accident, and Health Insurance License March2021 to March2023 Sell Life Insurance - Term Insurance, Whole Life, Universal Life, Indexed Life etc.
- Property and Casualty License March2019 to March2023 Sell Personal and commercial lines insurance products
- Insurance Producer License
References
- Justin Greene
Beneficial Insectary
Email: Justin.greene@insectary.com
Call or Text: 1 (530) 319-2107
- Jackie Flamme
Beneficial Insectary
Email: jackie.flamme@insectary.com
Call or Text 1 (530) 227-3700
- Darrin Keith
Call or Text 1 (530) 355-9676
- Brandon Campbell
Email: brandon.campbell@insectary.com
Call or Text 1 (530) 356-1416
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Shipping Technician Lead and Freight Lead Admin
Beneficial Insectary
03.2022 - Current
Property/Casualty Insurance Producer
Giles Insurance Services
10.2021 - 03.2022
Cutco Sales Representative
Vector Marketing
06.2021 - 02.2022
Life Insurance Sales Agent
Michael Lujan Country Financial
02.2021 - 11.2021
Medicare/Property and Casualty Agent
Maxwell Insurance and Financial Services
09.2019 - 04.2020
Property and Casualty Insurance Agent
FIRST ACCEPTANCE INSURANCE
12.2018 - 08.2019
Blue Shield of California Claims Processor
Spherion Staffing Service
08.2017 - 03.2018
Associate's degree - Administrative Professional
Shasta College
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