Bethany Braun
Shreveport,LA
Summary
Ophthalmic technician with several years of experience providing chairside assistance for a physician. Excelling at performing patient medical history screenings, and administering eyedrops. Successful at managing several patient caseloads daily. Operational knowledge of complex ophthalmic equipment.
Overview
6
6
years of professional experience
Work History
Agent Success Coordinator
Berkshire Hathaway HomeServices
Bossier City, Louisiana
04.2025 - Current
- Developed marketing materials to promote listings through various channels.
- Provided customer service to agents and clients through phone and email communication.
- Attended monthly team meetings to discuss updates on production numbers, services, and policy changes.
- Optimized companies' material management through systematic ordering of office supplies, and monitoring inventory levels.
- Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
- Coordinates onboarding for new realtors, setting up social and marketing accounts
- Facilitates coordination and scheduling of marketing meetings, acting as key resource for securing sponsorships
- Compiled monthly overall agent sales data to track performance metrics.
Orchestrated social media publications to boost company visibility and engagement.
Ophthalmic Technician
Ark-La-Tex Retina Consultants
Shreveport, LA
11.2021 - 04.2025
- Verified insurance coverage for services provided at the practice.
- Maintained accurate records of patient visits including visit type, chief complaint, medications and allergies.
- Assisted the physician during patient visits by taking detailed notes on interactions and treatment plans.
- Managing patient flow by preparing exam rooms and medical records before consultations.
- Provided assistance with administrative tasks such as filing documents, faxing paperwork and ordering supplies.
- Answered incoming calls promptly and professionally while providing excellent customer service.
- Educated patients regarding surgical procedures, as well as post-operative instructions, and follow-up care plans.
- Performed diagnostic photographs, such as Optical Coherence Tomography (OCT) and Fluorescein Angiography (FA), to diagnose various eye conditions.
Marketing Representative
Uptown Cheapskate
Bossier City, LA
02.2021 - 11.2021
- Created content for blogs posts that target specific audiences.
- Maintained a library of images, logos, videos, and audio files for use in marketing efforts.
- Product handling and organization of products between multiple locations.
- Analyzed sales data to understand product performance and identify areas for improvement.
Hostess
Frozen Pirogue
Shreveport, LA
06.2020 - 01.2021
- Checked restrooms to refill products, perform cleaning duties, empty trash, and restock paper products.
- Provided excellent customer service by addressing customer needs promptly.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Inspected dining and serving areas for cleanliness and proper setup.
Sales Representative
Cavender's Boot City
12.2019 - 07.2020
- Provide customer service in finding products for sale
- Performed as a proficient cashier
- Organize the clothing products throughout the store for a clean and neat atmosphere
Education
High School Diploma -
Blackman High School
Murfreesboro, TNSkills
- Patient record management
- Customer service
- Fluorescein angiography
- Clinical assistance
- Team collaboration
- Vision testing
- Attention to detail
- Time management
- Effective communication
- Workflow optimization
- Social media management
- Data analysis
- Meeting coordination
- Customer complaint resolution
- Inventory management
- Schedule management
- Ensuring customer satisfaction
Timeline
Agent Success Coordinator
Berkshire Hathaway HomeServices
04.2025 - Current
Ophthalmic Technician
Ark-La-Tex Retina Consultants
11.2021 - 04.2025
Marketing Representative
Uptown Cheapskate
02.2021 - 11.2021
Hostess
Frozen Pirogue
06.2020 - 01.2021
Sales Representative
Cavender's Boot City
12.2019 - 07.2020
High School Diploma -
Blackman High School