Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Romo Tepatzi

Chesapeake,VA

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

19
19
years of professional experience

Work History

Cleaner

you've Got it Maid
Chesapeake, VA
01.2023 - Current
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

Translator and Interpreter

Hazel Court Ent.Inc.
Chesapeake, VA
06.2010 - Current
  • Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
  • Researched cultural differences related to language usage in order to provide accurate translations.
  • Facilitated communication for people with limited language proficiency.
  • Delivered translation services to clients.
  • Assisted with the development of language training programs for staff members who needed to learn a foreign language for business purposes.

Receptionist

The Law Office of Christopher Falk
Chesapeake, VA
09.2004 - 01.2006
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Organized conference room reservations for meetings or events.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Scheduled and confirmed appointments.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Education

High School Diploma -

Hickory High School
Chesapeake, VA
06.2004

High School Diploma -

Chesapeake Vocational School
Chesapeake, VA
06.2004

Skills

  • Quality Assurance
  • Exceptional Time Management
  • Crew Management
  • Supply Inventory Management
  • Customer Service
  • Complex Problem-Solving

Timeline

Cleaner

you've Got it Maid
01.2023 - Current

Translator and Interpreter

Hazel Court Ent.Inc.
06.2010 - Current

Receptionist

The Law Office of Christopher Falk
09.2004 - 01.2006

High School Diploma -

Hickory High School

High School Diploma -

Chesapeake Vocational School
Bethany Romo Tepatzi