Bethany Searcy DeHart

• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Collaborated with upper management to drive strategy and implement new processes.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Served as a subject matter expert in SAP functional areas, providing guidance and support to project team members throughout the entire implementation lifecycle.
• Validated configuration designs against business requirements to ensure accuracy and completeness before moving forward with implementation efforts.
• Increased client satisfaction, providing expert guidance on best practices in SAP functional areas.
• Collaborated with cross-functional teams to design, test, and deploy integrated SAP solutions for complex business scenarios.
• Boosted user adoption through comprehensive training sessions and post-implementation support for end-users.
• Assisted technical team members in resolving issues related to interface design between various systems used within an organization.
• Translated business requirements into functional specifications, facilitating seamless integration of SAP systems.
• Conducted post-implementation audits verifying that all customer-specific requirements were met and identifying potential areas for further improvement.
• Supported change management initiatives, working closely with stakeholders to ensure successful adoption of new systems and processes.
• Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts and broke down high-level information into detailed workable requirements.
• Developed comprehensive documentation for system functionalities, enabling smoother knowledge transfer among team members and clients.
• Facilitated open communication between developers, testers, and product owners, ensuring seamless coordination on project tasks.
• Bridged the gap between technical teams and business units by translating complex concepts into easily understandable terms.
• Combined business and systems knowledge to create functional designs.
• Developed and maintained data warehouses and data marts to support business operations.

• Established solid relationships with external partners including banks, auditors, vendors, and clients to support business objectives.
• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
• Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
• Created monthly reports detailing accounts receivable performance metrics for senior management review.
• Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
• Improved department efficiency, restructuring workflows to better manage client accounts and follow-up processes.
• Coordinated with external auditors to provide necessary documentation and explanations for annual audits.
• Led team of accounts receivable specialists, ensuring high levels of motivation and performance through effective leadership.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Developed detailed plans based on broad guidance and direction.

• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Assisted in recruitment to build team of top performers.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Devised and implemented processes and procedures to streamline operations.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Developed effective improvement plans in alignment with goals and specifications.
• Generated reports detailing findings and recommendations.
• Supported cross-functional teams by sharing expertise on payment processes, contributing to a collaborative work environment.
• Verified accuracy of accounts payable payments, resulting in 67% reduction in payment errors and check reissues.
• Collaborated with customers to resolve disputes.

Maintained accurate records of all vendor interactions, enabling thorough evaluation of overall relationship success rates over time.

• Provided training and support to internal stakeholders on vendor management best practices, fostering a culture of continuous improvement.
• Served as the primary point of contact between vendors and internal departments, facilitating effective communication across all parties involved in projects or contracts negotiations.
• Enhanced vendor relationships by establishing clear communication channels and addressing concerns promptly.
• Organized and updated databases, records and other information resources.
• Created organized filing system to manage department documents.
• Identified opportunities to streamline processes and improve office operations and efficiency.
• Created reports, presentations and other materials for executive staff.
• Cultivated strong relationships with vendors and partners supporting administrative operations.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Coordinated cross-functional teams for timely resolution of vendor-related issues, minimizing disruptions to business operations.

• Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
• Assembled refueling systems and equipment and performed quality assurance.
• Tested fuel products and handled hazardous materials.
• Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
• Supervised reception, storage and shipping of fuel.
• Coordinated logistics activities for transporting petroleum products between distribution centers and end-users/customers efficiently.
• Logged all transactions in real time to keep tracking system updated.
• Created and enforced detailed organization processes to increase quality and service standards.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
• Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
• Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
• Assembled, disassembled and maintained various weapons for operational readiness.
• Handled and transported fuel to vehicles and aircraft.