Bethany Seibel
Pittsburgh
Summary
Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
E-commerce Team Trainer
Whole Foods Market
04.2024 - Current
- Trained new employees in specific job requirements.
- Maintained current knowledge of all team position requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Chef
Piada Italian Street Food
07.2023 - 04.2024
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Shift Supervisor
Railyard Taproom and Grill
06.2022 - 07.2023
- Held team members accountable during shift by effectively coaching to improve performance.
- Recorded and reported daily shift attendance and shift attendance exceptions to managers.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Prepared end-of-shift reports for management review and approval.
Sales/Event Marketer
Leaf Filter
01.2022 - 06.2022
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Greet customers and ascertain what each customer wants or needs.
- Answer questions regarding the merchandise.
- Has generated roughly $60k in revenue.
General Manager
Primanti Brothers
07.2021 - 12.2021
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Oversaw compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Work with vendors on product availability and distribution.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Assistant Manager
Primanti Brothers
10.2018 - 07.2021
- Did all the duties the General Manager had while on maternity leave.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventories, and keep inventory records.
- Establish standards for personnel performance and customer service.
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
General Manager
Primanti Brothers
05.2016 - 10.2018
- Work closely with vendors about product availability and substitutions.
- Oversaw food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Managed compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Server/Shift Supervisor
Primanti Brothers
11.2013 - 05.2016
- Oversaw food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Shift Supervisor
Panera Bread
08.2009 - 11.2013
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
Education
Bachelor Of Science (B.S.) - Geology
Clarion University Of Pennsylvania
Clarion, PA12.2012
Skills
- Performance monitoring
- New employee training
- Complaint resolution
- Employee motivation
- Compliance standards
- Cross-training skills
Certification
- Ramp Certification
- Serfsafe Certification
Timeline
E-commerce Team Trainer
Whole Foods Market
04.2024 - Current
Chef
Piada Italian Street Food
07.2023 - 04.2024
Shift Supervisor
Railyard Taproom and Grill
06.2022 - 07.2023
Sales/Event Marketer
Leaf Filter
01.2022 - 06.2022
General Manager
Primanti Brothers
07.2021 - 12.2021
Assistant Manager
Primanti Brothers
10.2018 - 07.2021
General Manager
Primanti Brothers
05.2016 - 10.2018
Server/Shift Supervisor
Primanti Brothers
11.2013 - 05.2016
Shift Supervisor
Panera Bread
08.2009 - 11.2013
Bachelor Of Science (B.S.) - Geology
Clarion University Of Pennsylvania
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