Bethany Sheckles
New Albany
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Back of House Team Member
Chick-fil-A
New Albany
04.2025 - 08.2025
- Prepared food items according to Chick-fil-A recipes and standards.
- Maintained cleanliness and organization of kitchen and storage areas.
- Operated kitchen equipment safely and efficiently during busy service hours.
- Collaborated with team members to ensure timely food preparation and delivery.
- Ensured quality control by checking freshness of ingredients before use.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
- Performed additional duties as requested by management team members.
- Ensured compliance with health and safety regulations within the kitchen environment.
- Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
- Transferred supplies and equipment between storage and work areas by observing safe lifting standards.
- Segregated and removed trash and garbage to place in designated containers.
- Inspected kitchen equipment regularly for functionality and cleanliness.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
Guest Service Representative
Thornton’s
New Albany
08.2024 - 03.2025
- Assisted guests with check-in and check-out processes efficiently.
- Responded to guest inquiries and resolved issues promptly and professionally.
- Maintained cleanliness and organization of the front desk area consistently.
- Collaborated with team members to ensure smooth daily operations.
- Handled guest complaints with empathy and swift solutions.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Maintained cleanliness of lobby area and front desk counter.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Provided guidance to new team members on how to perform tasks correctly.
Team Member
Rally’s
New Albany
02.2024 - 08.2024
- Served customers efficiently and accurately at high-volume drive-thru.
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure smooth operations during busy periods.
- Operated kitchen equipment safely while following operational procedures.
- Assisted in inventory management by restocking supplies as needed.
- Engaged with customers to provide excellent service and address inquiries.
- Followed all health and safety regulations to promote a safe environment.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Cashier
Harvest Homecoming
New Albany
10.2023 - 10.2023
- Processed customer transactions efficiently at the point of sale.
- Maintained a clean and organized work environment to enhance customer experience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Handled cash, credit, and digital payments accurately during transactions.
- Collaborated with team members to ensure smooth operations during busy periods.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Team member
Arby’s
New Albany
03.2021 - 04.2021
- Prepared food items according to company recipes and standards.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Stocked supplies and ingredients to ensure smooth kitchen operations.
- Handled cash transactions accurately at the point of sale.
- Maintained a clean and organized work area throughout shift.
Education
New Albany High School
New Albany, INSkills
- Food preparation
- Kitchen safety
- Inventory management
- Customer service
- Team collaboration
- Cash handling
- Time management
- Quality control
- Conflict resolution
- Training new employees
- Effective communication
- Problem solving
- Attention to detail
- Organization skills
- Fast-paced environment
- Workstation setup
- Sanitation practices
- Stock rotation
- Temperature monitoring
- Waste reduction
- Cleaning procedures
- Flexible and adaptable
- [State] food handler certified
- Prepare ingredients
- Reliability
- Multitasking capacity
- Task prioritization
Languages
English
Full Professional
Certification
- Food safety certification
- Drivers license
Timeline
Back of House Team Member
Chick-fil-A
04.2025 - 08.2025
Guest Service Representative
Thornton’s
08.2024 - 03.2025
Team Member
Rally’s
02.2024 - 08.2024
Cashier
Harvest Homecoming
10.2023 - 10.2023
Team member
Arby’s
03.2021 - 04.2021
New Albany High School