Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Provide comprehensive instruction on discharge plans to sustain continuity of care upon discharge, to drive recovery goals, and to help to prevent re-admission. Continually educated patients and caregivers on diagnosis, treatment options, and disease process for self-management, and to have a better quality of life. Served as a preceptor for nursing students during their clinical rotations, providing valuable real- world experience and guidance to foster professional growth. Volunteered to float to other floors as needed to accommodate staffing shortages, such as Emergency Room and Intermediate Care Unit. Leadership and trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.