Seasoned logistics professional with 14 years of experience in supply chain logistics seeking a Project Manager role to drive excellence across supply chain functions. Committed to delivering high-quality results through strategies that engage, enable, and empower associates—while contributing meaningfully to organizational success and continuous improvement.
Overview
8
8
years of professional experience
Work History
Continuous Skill Development Manager
Walmart Supply Chain
Grove City, OH
04.2020 - Current
Directed logistics projects by aligning stakeholders, defining operational goals, and executing initiatives that improved supply chain efficiency and customer satisfaction.
Implemented facility-level training programs to enhance workforce readiness and compliance, leveraging divisional best practices to standardize delivery across multiple sites by serving on the Automation training and development team.
Led change management efforts for logistics operations, conducting assessments, and driving adoption of new systems and processes.
Managed project teams supporting operational transitions, coordinating site communications, and ensuring consistent messaging during Atlas migration
Collaborated with corporate and site leadership to roll out logistics initiatives, ensuring alignment with strategic goals
Contributed to facility leadership strategy, using operational insights to inform project planning, drive continuous improvement
Championed talent development, resulting in the promotion of associates into leadership and advanced roles by implementing targeted training, and mentorship.
Area Manager
Walmart Distribution Center
Grove City, OH, USA
09.2017 - 04.2020
Overseeing daily workflows, resource allocation, and team performance to meet strict shipping and fulfillment deadlines in 3 different departments from 2017-2020 to include FID, PUT to light and Pick to light.
Optimized floor productivity through strategic labor planning, cross-training initiatives, and continuous process improvements, resulting in measurable gains in throughput and accuracy.
Ensured compliance with safety, quality, and operational standards, conducting regular audits and embedding company policies into daily practices.
Collaborated with cross-functional teams including HR, area managers, and operation managers for Safety, and Quality to support facility-wide initiatives and maintain alignment with corporate logistics goals.
<ul><li>Manage three separate teams for which their scope includes middle office support for the client relations community including known population remediations, complex reporting as well as a business manager team executing on efficiencies and development opportunities (eleven individuals both domestic and overseas contingent workers). 13 years of Institutional Relationship experience, 7 of those involving people management</li><li>Currently own and assist with facilitating the client relation pieces of various Management Action Plans (MAP) and internal audits within Revenue Credit Account (RCA) and Service Level Agreement (SLA) areas</li><li>In February 2024 released the first Salesforce Intake system at TIAA after five years of development and advocacy. This build has been noted as the blue print for all future case management intake systems within Salesforce at TIAA providing efficiency and ease for the user while reducing risk for the company</li><li>Worked on advancements and efficiencies within the Service Level Agreement process including salesforce automation. Implemented continuous improvement projects which reduced specific quarterly reporting tasks from days to minutes as well as the inception of a single budget code to pull penalties from rather than dozens of different budget codes</li><li>Through partnership with operations, updated the standard operating procedures for Client Service Managers concerning non bulk Lost Earning Calculations in 2021 to be submitted primary through plan focus unless through special exception. This reduced volumes for my team around lost earning calculations by 22% compared to the year prior while providing a more seamless and straight through process for the external clients</li><li>Continue working through obstacles, avoid duplication of efforts between client relations and other support team within different departments while creating synergy towards “working as one”</li><li>Advanced public speaking skills presenting both in person and virtually to groups as small as senior leadership to hundreds of employees on various forums</li></ul> at TIAA<ul><li>Manage three separate teams for which their scope includes middle office support for the client relations community including known population remediations, complex reporting as well as a business manager team executing on efficiencies and development opportunities (eleven individuals both domestic and overseas contingent workers). 13 years of Institutional Relationship experience, 7 of those involving people management</li><li>Currently own and assist with facilitating the client relation pieces of various Management Action Plans (MAP) and internal audits within Revenue Credit Account (RCA) and Service Level Agreement (SLA) areas</li><li>In February 2024 released the first Salesforce Intake system at TIAA after five years of development and advocacy. This build has been noted as the blue print for all future case management intake systems within Salesforce at TIAA providing efficiency and ease for the user while reducing risk for the company</li><li>Worked on advancements and efficiencies within the Service Level Agreement process including salesforce automation. Implemented continuous improvement projects which reduced specific quarterly reporting tasks from days to minutes as well as the inception of a single budget code to pull penalties from rather than dozens of different budget codes</li><li>Through partnership with operations, updated the standard operating procedures for Client Service Managers concerning non bulk Lost Earning Calculations in 2021 to be submitted primary through plan focus unless through special exception. This reduced volumes for my team around lost earning calculations by 22% compared to the year prior while providing a more seamless and straight through process for the external clients</li><li>Continue working through obstacles, avoid duplication of efforts between client relations and other support team within different departments while creating synergy towards “working as one”</li><li>Advanced public speaking skills presenting both in person and virtually to groups as small as senior leadership to hundreds of employees on various forums</li></ul> at TIAA