Proven expertise in conducting in-depth audits and devising successful improvement strategies. Methodically evaluated documents and systems and initiated corrections in compliance with established standards. Superb analytical and communications skills enabled optimum results.
Resourceful Auditor with 3 years of comprehensive experience preparing and examining Medical records.
Overview
11
11
years of professional experience
Work History
Hospice Clinical Auditor
Enhabit
Dallas, TX
05.2021 - Current
Ensured timely completion of all assigned tasks within set deadlines.
Maintained confidentiality of company information obtained in audit assignments.
Worked closely with management to discuss external audit results and action plans.
Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
Collaborated closely with other team members to develop effective audit plans.
Composed clear and concise audit findings to deliver comprehensive audit reports.
Established trusting relationships with senior staff to support audit objectives.
Hospice Office Coordinator
Enhabit
Columbia, MS
11.2018 - 05.2021
Coordinated communication between patients, staff members, outside agencies and vendors regarding medical matters.
Organized patient records, including filing and updating medical histories.
Answered incoming calls from patients and provided basic information about services offered by the office.
Managed biweekly staff payroll execution, maintaining accurate entry of time and schedules within company database.
Communicated schedule changes effectively throughout the organization when necessary.
Planned work to meet project and production goals.
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
Hospice Clinical Liaison
Enhabit
Hattiesburg, MS
05.2018 - 11.2018
Maintained communication with referral sources regarding new admissions, discharges, changes in condition or treatments.
Compiled data from patient records for research activities related to outcomes management.
Conducted patient assessments to identify appropriate care needs.
Attended community events as a representative of the organization.
Collaborated with physicians, nurses, and other health professionals in providing quality patient care.
Sales Coordinator
Camellia Home Health and Hospice
Hattiesburg, MS
08.2017 - 05.2018
Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Supported sales team by delivering current territory sales data and costing information.
Maintained an up-to-date database of prospective referral sources and their contact information.
Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Generated leads through cold calling, networking, referrals and other methods.
Business Development Manager
Camellia Home Health and Hospice
Hattiesburg, MS
12.2012 - 08.2017
Identified potential clients, built relationships, and negotiated contracts.
Maintained a database of existing customers and prospective leads.
Leveraged cold calling, in-person visits and referrals to build leads.
Maintained open and ongoing communication with clients to meet needs and expectations.
Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Developed and implemented strategies to increase referrals
Education
Licensed Practical Nurse -
Copiah-Lincoln Community College
Wesson, MS
05-1995
Skills
Audit Coordination
Risk Mitigation Strategies
Root Cause Analysis
Process Evaluations
SOP Adherence
Deficiency Documentation
Internal Auditing
Audit Planning
Ethical Standards
Compliance Standards
Regulatory Compliance
Affiliations
Martial artist, holding 3 Black belts in 3 different disciplines