BETHANY STEWART

San Antonio

Summary

Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.

Overview

years of professional experience

Work History

Chief of Staff

Zinn Insurance Agency

01.2023 - Current

Align departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
Provide comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
Developed and continually execute strategic initiatives for improved company growth and long-term success.
Established and maintain successful partnerships with external organizations, expanding business opportunities and resources available to the company.
Coordinate company-wide events, fostering a strong sense of community among employees.
Oversee appointment scheduling and itinerary coordination for CEO.
Manage multiple social media platforms for increased engagement and audience growth.
Create engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
Developed and maintain a robust database of relevant contacts, ensuring efficient prospecting and follow-up activities.

Director of Administration and Operations

STW Krav Maga Self Defense & Fitness

04.2013 - 05.2022

Supported company owner with office management duties, schedule maintenance, meetings, agendas.
Maintained owners' calendar and schedule to include booking travel and making other travel arrangements on a monthly basis.
Responsible for the Member Service Department which provides impeccable customer service and complaint resolution with proactive decisions to accommodate a variety of solutions.
Effectively streamlined processes, process improvements, policies and procedures for suitable solutions.
Executed website creation and management.
Managed social media platforms to include creating and scheduling social media ads.
Assisted in coordination of charitable seminars and events.
Accurately prepared daily, weekly and monthly reports
Supported front desk and sales departments of multiple locations by providing training.
Interviewed, hired, managed payroll budgets for various departments.

Owner

Tanco Tanning Centers, Inc.

07.2009 - 10.2012

Sourced exceptional tanning equipment and products for salons.
Directed and managed sales for multiple salon locations.
Recruited highly qualified professionals to maintain salon standards.
Kept salons operating and profitable according to budgets.
Ensured facilities operated according to health department safety and other guidelines.
Exceptional attention to detail in daily contract auditing.
Marketing research and implementation of advertising and promotions.

Regional Operations Manager

Gold's Gym International

10.2003 - 04.2006

Supported multiple health clubs and their operations throughout Texas.
Managed and oversaw training of personnel to ensure. consistent service excellence by all front desks, kids club and maintenance departments for multiple locations.
Assisted club manager with budgeting all departments.
Executed monthly departmental and club inspection audits.
Communicated effectively with all regional department heads to ensure consistent club operations throughout the company.

Executive Assistant to Managing Partner / Corporate Sales Executive

Fitness Connection

09.2000 - 10.2003

Created and managed corporate sales program for all Fitness Connection locations.
Completed a broad variety of administrative tasks for the Managing Partner.
Planned, coordinated and ensured Managing Partner's schedule was followed.
Communicated directly and on behalf of the Managing Partner with club management.
Provided leadership to club front desk and kids club staff to ensure policies and procedures were implemented.
Executed monthly departmental and club inspection audits.

Education

BUSINESS ADMINISTRATION -

TEXAS STATE UNIVERSITY

05.1997

Skills

Administrative Assistance
Customer and Client Relations
Inventory and Purchasing
Microsoft Office Suite
Contracts and Agreements

Payroll Budgeting
Office Management
Meeting facilitation
Scheduling and calendar management
Innovation management

Timeline