Forward-thinking executive assistant with expertise in supporting senior leadership through effective schedule management and project organization. Demonstrates strong analytical skills to prioritize tasks and deliver high-quality administrative support, with a proven ability to enhance operational efficiency, and maintain professionalism in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Millennium Pack and Ship
Aspen, CO
12.2023 - Current
Maintaining office and coordinating with clientele with high valued products. Coordinating with clients such as Dior, Luis Vuitton, Daniel’s Antiques, Aspen Food and Wine, and other Aspen art curators.
Evaluating and examining the artwork to understand the best methods for packing, handling, and shipping
Designing, preparing and constructing custom packaging solutions for each piece of art
Using a variety of packing materials and techniques to ensure the artwork is well-protected during transport
Coordinating with shipping companies to arrange for safe and timely delivery of the artwork
Handling all documentation necessary for shipping, including customs forms for international shipments
Inspecting artworks upon arrival to ensure there was no damage during transit
Maintaining detailed records of each item packed and shipped, including photographs and condition reports
Customer Service Representative
Atlantic Aviation Aspen
01.2023 - Current
Respond to incoming calls to warmly welcome and assist customers with a variety of inquiries and needs.
Keep current with fare structures, schedules, and travel regulations for private Fixed Base Operators (FBO).
Provide support to pilots and high-end clients traveling to Aspen, Colorado.
Effectively communicate with team members, line service technicians, and pilots about requirements and airport Standard Operating Procedures (SOP) through radio and phone conversations.
Familiar with FAA regulations, Radio communication, and equipment safety.
Office Administrator
Mind Springs Health Outpatient
01.2020 - 12.2022
Maintained HIPAA compliance and upheld patient confidentiality by managing front desk communication, screening calls and visitors, and ensuring adherence to hospital policies and procedures.
Performed a range of administrative duties to support office workflow, including billing, insurance processing, data entry, crisis coordination, and restocking supplies.
Guided visitors to appropriate departments and collaborated with outpatient services, law enforcement, local agencies, and crisis teams to ensure smooth operations.
Stayed up to date on communication platforms and trained office staff on their use, while also attending and documenting all required meetings.
Sales Manager
Oxygen Now
Aspen
01.2018 - 12.2020
Performed shopping, managed scheduling, and mail as an assistant to a medical professional.
Organized computer files, sensitive documents, and product inventory.
Assisted with marketing graphics, IT for website creation, and managed media platforms for promotions.
Planned executive air travel, hotel accommodations, and meeting agendas.
Coordinated with local businesses for product sales and operations.
Maintained organized delivery, set up, and billing of medical machinery for visiting clientele.
Education
Associates - Arts
UNIVERSITY SOUTH ALABAMA
Bachelors - Human Services
COLORADO MOUNTAIN COLLEGE
Skills
Customer relations
Multi-line phone systems
Excellent interpersonal and communication skills
Outpatient billing and insurance processing
Customer service in a high-intensity environment
Art handling techniques
FAA regulations knowledge
Adaptability
Calendar management
Document entry and records management
Computer platform proficiency: Microsoft Office applications, Google applications, Teams, DocuSign, outpatient scheduling programs, Jetstream aviation program, and Zoom