Bethany Tremmel
Warwick,RI
Summary
Good listening skills combined with attentive and detail-oriented nature. Trustworthy and dedicated with numerous years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
26
26
years of professional experience
Work History
Cashier/floor Sales
Bath And Body Works
09.2023 - Current
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Set up new sales displays each week with fresh merchandise.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Performed cash, card and check transactions to complete customer purchases.
Second Vice President
Fraternal Order Of Police Associates, Lodge7
12.2021 - Current
Community Service Officer
Warwick Police Department
08.2020 - Current
- Promoted positive community relations by attending various events as a representative of the police deptarment.
- Contributed to the organization of traffic flow and parking at major city events.
- Assist with traffic flow, saftey and direction at road work sites, downed poles or trees, community events, parades and churches.
Vice President
Citizens Police Academy Alumni, Warwick PD
01.2020 - Current
Certified Nursing Assistant
All American Assisted Living
05.2017 - 11.2023
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Delivered high-quality care to residents in a Locked Dementia unit.
- Supported needs of 24+ residents under long-term care.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Customer Service Representative
East Avenue Laundromat
04.2013 - 05.2017
- Washed, dried, ironed and folded customers cloths.
- Assisted customers with the use of washing machines and dryers.
- Worked cash register
- cleaned store and machines
- Answered phone calls
Customer Service/Retail Sales Associate
Cumberland Farms
06.2012 - 04.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Recommended complementary purchases to customers, increasing revenue.
- Utilized upselling techniques to promote additional products and increase sales.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed efficient cash register operations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Operated gas pumps and Lottery machines.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Customer Service/Sales Associate
Babies R Us/ Toys R Us
10.1997 - 11.2008
- Prepared merchandise for sales floor by pricing or tagging.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certified Nursing Assistant License - CNA, General Medical Studies, Phlebotomy
911 Programs
Warwick, RI02.2017
No Degree - Business Clerical
Westover Job Corps
Chicopee, MA10.1994
High School Diploma -
Warwick Veterans Memorial High School
Warwick, RI06.1992
Skills
- Point-of-sale system operation
- Fraud Prevention Awareness
- Cash Register Operations
- Retail Merchandising
- Written and verbal communication
- Store merchandise stocking
- Refund handling
- Team Collaboration
- Reports and documents
Timeline
Cashier/floor Sales
Bath And Body Works
09.2023 - Current
Second Vice President
Fraternal Order Of Police Associates, Lodge7
12.2021 - Current
Community Service Officer
Warwick Police Department
08.2020 - Current
Vice President
Citizens Police Academy Alumni, Warwick PD
01.2020 - Current
Certified Nursing Assistant
All American Assisted Living
05.2017 - 11.2023
Customer Service Representative
East Avenue Laundromat
04.2013 - 05.2017
Customer Service/Retail Sales Associate
Cumberland Farms
06.2012 - 04.2013
Customer Service/Sales Associate
Babies R Us/ Toys R Us
10.1997 - 11.2008
Certified Nursing Assistant License - CNA, General Medical Studies, Phlebotomy
911 Programs
No Degree - Business Clerical
Westover Job Corps
High School Diploma -
Warwick Veterans Memorial High School
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