Bethany Valadez
Loris,SC
Overview
6
6
years of professional experience
Work History
Instacart Shopper
Instacart
Mrtlye Beach, SC
10.2021 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
- Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
- Listened to customer needs to identify and recommend best products and services.
Cheese Shop
Publix
North Mrytle Beach, SC
11.2019 - 07.2021
- Cut, wrapped, weighed and labeled orders for customers.
- Maintained clean and neat work areas to maximize productivity.
- Worked on feet for as many as [Number] hours and moved materials weighing up to [Number] pounds.
- Filled daily specialized requests and completed wholesale orders.
- Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
- Completed maintenance such as sharpening or changing blades.
- Managed [Type] cutting machine to complete [Type] work.
- Used hand, power and pneumatic tools to efficiently and accurately complete [Type] projects.
- Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Deli Clrek
Publix
North Mrytle Beach, SC
07.2019 - 07.2021
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Documented and entered special orders for event catering and party trays.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
- Maintained safe food handling practices to prevent germ spread.
- Reviewed orders against receipts so guests received requested items.
- Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
- Served food, beverages and desserts to customers according to exact specifications.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Portioned and packaged take-out foods for customers.
- Made sure guests were satisfied with meals, taking swift action to correct problems.
- Resolved [Type] issues quickly to satisfy customers and reduce wait times.
- Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assisted [Job title] by coaching and training new employees.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Tailored orders to address customer allergies and gluten concerns.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Team Member
Panera Bread
Apopka, FL
05.2018 - 01.2020
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
Timeline
Instacart Shopper
Instacart
10.2021 - Current
Cheese Shop
Publix
11.2019 - 07.2021
Deli Clrek
Publix
07.2019 - 07.2021
Team Member
Panera Bread
05.2018 - 01.2020