Overview
Work History
Timeline
Generic

Bethany Valadez

Loris,SC

Overview

6
6
years of professional experience

Work History

Instacart Shopper

Instacart
Mrtlye Beach, SC
10.2021 - Current
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
  • Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
  • Listened to customer needs to identify and recommend best products and services.

Cheese Shop

Publix
North Mrytle Beach, SC
11.2019 - 07.2021
  • Cut, wrapped, weighed and labeled orders for customers.
  • Maintained clean and neat work areas to maximize productivity.
  • Worked on feet for as many as [Number] hours and moved materials weighing up to [Number] pounds.
  • Filled daily specialized requests and completed wholesale orders.
  • Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
  • Completed maintenance such as sharpening or changing blades.
  • Managed [Type] cutting machine to complete [Type] work.
  • Used hand, power and pneumatic tools to efficiently and accurately complete [Type] projects.
  • Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Deli Clrek

Publix
North Mrytle Beach, SC
07.2019 - 07.2021
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Documented and entered special orders for event catering and party trays.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Assembled and served meals according to specific guest requirements.
  • Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
  • Maintained safe food handling practices to prevent germ spread.
  • Reviewed orders against receipts so guests received requested items.
  • Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
  • Served food, beverages and desserts to customers according to exact specifications.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Portioned and packaged take-out foods for customers.
  • Made sure guests were satisfied with meals, taking swift action to correct problems.
  • Resolved [Type] issues quickly to satisfy customers and reduce wait times.
  • Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Assisted [Job title] by coaching and training new employees.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Tailored orders to address customer allergies and gluten concerns.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.

Team Member

Panera Bread
Apopka, FL
05.2018 - 01.2020
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.

Timeline

Instacart Shopper

Instacart
10.2021 - Current

Cheese Shop

Publix
11.2019 - 07.2021

Deli Clrek

Publix
07.2019 - 07.2021

Team Member

Panera Bread
05.2018 - 01.2020

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Bethany Valadez