BETHANY VAN DE WATER
Philadelphia,PA
Summary
An enthusiastic leader with 10 years of experience heading small teams, completing administrative tasks, and executing projects for senior management. Takes initiative and learns quickly while performing detailed oriented tasks within a fast-paced environment. Proficient in databases such as Salesforce, DocuSign, as well as Microsoft Office and Outlook.
Overview
12
12
years of professional experience
Work History
Community Market Coordinator
Youth Empowerment for Advancement Hangout (YEAH Philly)
Philadelphia, PA
02.2024 - Current
- Cultivate strong relationships with community members to enhance engagement and collaboration.
- Expanding outreach efforts to forge connections with food partners in order to optimize food donation opportunities and uncover potential wholesale distribution locations.
- Implementing initiatives based on survey findings to enhance equitable access to food.
- Ensure the implementation of best practices and continued market success through regular site visits with distribution sites and community markets.
- Create and implement a market inventory process to ensure optimal store stocking.
- Provide support in the recruitment, selection, and management of young employees overseeing market operations.
- Contribute to the development of young individuals' skills in market jobs, processes, and customer service through training and oversight.
- Collaborate with executive team to manage market budget and project fiscal forecasts.
- Developed and implemented an extensive handbook to ensure adherence to market-specific policies and procedures.
- Oversee inventory control processes ensuring availability of supplies at all times.
Employment Program Coordinator
Youth Empowerment for Advancement Hangout (YEAH Philly)
Philadelphia, PA
01.2022 - 02.2024
- Engaged with teens and young adults seeking training, internships, or employment to create customized pathways connecting them to identified opportunities
- Identified potential career prospects for participants by maintaining strong connections with internship and employment sites.
- Established and managed partnerships with local employers and training organizations to assess compatibility for engaging youth in internship and employment opportunities.
- Aided in fulfilling identified needs related to skill development and employment success for teenagers and young adults.
- Facilitated monthly workshops focused on enhancing life and employment readiness skills, ensuring that personal objectives were closely monitored.
- Served as a liaison and offered support to teens and young adults, ensuring their successful transition into various opportunities.
- Completed eligibility forms, conducted intakes, and documented necessary progress notes to maintain up-to-date records related to program activities.
- Worked closely with leadership to facilitate the payment of essential fees, stipends, and other financial obligations.
Executive Assistant
Equitable Advisors
Bala Cynwyd, PA
09.2020 - Current
- Support the VPs of the Retirement Benefits Group with administrative tasks.
- Coordinate administrative processes.
- Serve as point of contact for VPs to facilitate clear and timely communication with clients.
- Plan and schedule meetings and teleconferences.
- Ensure accurate processing of paperwork for rollovers, transfers, and fund exchanges to completion in alignment with department deadlines.
- Maintain a comprehensive database housing more than 1,000 client records for company's VPs.
- Handle a high volume of daily emails and various types of correspondence, optimizing communication and improving operational efficiency.
- Respond promptly to inquiries from customers or clients regarding products or services offered by the company.
- Coordinate with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Answer telephone calls from clients providing assistance where necessary.
Assistant Manager
Kirkland’s, Inc.
North Wales, PA
12.2019 - 09.2020
- Responsible for driving profitable sales, protecting company assets and supporting company initiatives.
- Understood store performance targets and monitoring of benchmarks.
- Supported and inspired high performing teams that could accomplish company goals, initiatives, and priorities.
- Ensured understanding of strategies, change initiatives, business opportunities and executed them through the store team.
- Assisted customers in purchasing of store merchandise.
- Processed bank deposits and tracking of Sales goals.
- Facilitated the orientation process and provided comprehensive training to new employees.
- Managing inventory and processing new floor installations and sets.
Team Member
Kirkland’s, Inc.
North Wales, PA
11.2019 - 12.2019
- Ensured timely and secure receipt of merchandise.
- Assisted in stockroom maintenance to ensure efficiency and organization.
- Contributed to maintaining merchandise presentation, ensuring accurate pricing and up-to-date inventory levels.
- Responsible for driving profitable sales through Kirkland’s customer service model.
- Strived to meet and exceed store targets and goals by engaging with each and every customer during their shifts.
- Supported high performing teams to accomplish company goals, initiatives, and priorities.
Sales Administrative Assistant
Navitas Credit Corp
Hatfield, PA
02.2018 - 03.2020
- Drafted, managed, and finalized client contracts for financing and commercial business purchases.
- Oversaw financial deals from start to finish to ensure proper paperwork was obtained from the creation of the contract through to its completion.
- Researched and followed up with dealerships as necessary to ensure all paperwork was correct and compliant with company standards.
- Acted as a liaison between customers and dealerships to serve as a resource for any and all contract questions.
- Finalized commercial business purchases by meeting with customers and reviewing contracts.
- Obtained insurance certificates, titles, and other necessary documents to finalize all purchase loans.
- An appointed member of a committee that worked to develop and implement new database systems and company-wide strategies.
- Answered inbound telephone calls to assist clients with any questions regarding commercial financing.
Credit Administrative Assistant
Navitas Credit Corp
Hatfield, PA
08.2017 - 02.2018
- Managed and entered customer applications for commercial business loans.
- Maintained a high level of accuracy while entering data into company system.
- Supported sales team in securing credit department approval for business loan acquisition.
- Executed termination letters and sent titles for customer accounts that were paid out.
Customer Destruction Specialist
Iron Mountain
Collegeville, PA
08.2014 - 03.2017
- Functioned as a liaison between clients, management and internal departments to resolve all customer inquiries.
- Served as account support for clients as well as handling account management needs.
- Responsible for processing incoming requests for destruction of sensitive and confidential material.
- Generated, maintained, and frequently updated destruction orders and provided clients with preliminary reports and proper authorization material.
- Responsible for creating a repository for all communication between clients and Iron Mountain through mail, phone, and email.
- Entered new data into company database as well as updated and maintained account details.
Life Policy Senior Service Associate
Harleysville Life Insurance
Harleysville, PA
05.2013 - 08.2014
- Provided excellent customer service to ensure all inquiries and requests were fulfilled in a timely manner
- Communicated with customers directly through phone calls and emails to provide accurate information in a prompt and timely manner
- Processed Group Life insurance policy changes such as enrollments and terminations within the system, as well as updated both individual and group information.
Sales Lead/Key Holder
Gymboree
Montgomeryville, PA
09.2012 - 05.2013
- Led a sales team of four individuals under the direction of the assistant manager and manager.
- Assisted customers in purchasing store merchandise.
- Processed payroll, bank deposits, as well as weekly agendas detailing individual and team goals pertaining to sales.
- Provided training to newly hired staff.
- Processed new floor sets and coordinated inventory management.
Education
Bachelor of Arts, English -
West Chester University
West Chester05.2012
Skills
- CRM Software
- Workflow Coordination
- Scheduling
- Business Administration
- Administrative assistance
- Database Management
- Appointment Scheduling
Timeline
Community Market Coordinator
Youth Empowerment for Advancement Hangout (YEAH Philly)
02.2024 - Current
Employment Program Coordinator
Youth Empowerment for Advancement Hangout (YEAH Philly)
01.2022 - 02.2024
Executive Assistant
Equitable Advisors
09.2020 - Current
Assistant Manager
Kirkland’s, Inc.
12.2019 - 09.2020
Team Member
Kirkland’s, Inc.
11.2019 - 12.2019
Sales Administrative Assistant
Navitas Credit Corp
02.2018 - 03.2020
Credit Administrative Assistant
Navitas Credit Corp
08.2017 - 02.2018
Customer Destruction Specialist
Iron Mountain
08.2014 - 03.2017
Life Policy Senior Service Associate
Harleysville Life Insurance
05.2013 - 08.2014
Sales Lead/Key Holder
Gymboree
09.2012 - 05.2013
Bachelor of Arts, English -
West Chester University
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