Bethany Vaughn
Vero Beach,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Printer Operator
School Apparel
Star City, AR
09.2019 - 04.2020
- Set up and adjusted printing equipment, including feeders, folders, stitchers, cutters, collators and joggers.
- Performed daily maintenance on printers such as cleaning rollers and replacing worn parts.
- Maintained a clean working environment by disposing of scraps properly.
- Checked finished products against customer specifications for accuracy and quality.
- Operated high speed digital presses to produce short run jobs quickly and efficiently.
- Inspected prints before they were sent out to customers for any defects or errors that needed correction.
Retail Sales Leader
Pier One Imports
Little Rock, AR
03.2018 - 09.2019
- Analyzed daily sales figures to ensure that targets were met or exceeded.
- Assisted customers with selecting products based on their needs and preferences.
- Supervised day-to-day activities such as opening and closing procedures, scheduling shifts, payroll processing.
- Resolved customer complaints in a professional manner.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Analyzed survey results from trainees in order to determine effectiveness of instruction methods.
- Identified individuals strengths based on assessments and observations.
- Presented observations in constructive ways.
Manager
The Picket Fence
Star City , AR
05.2016 - 03.2018
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Sales Associate/Office Assistant
Fuqua's Jewelry
Star City , AR
08.2009 - 02.2015
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
Education
Bachelor of Science - Criminal Justice
Post University
Waterbury, CTSkills
- Quality Control
- Strong Attention to Detail
- Order Verification
- Product Inspection
Timeline
Printer Operator
School Apparel
09.2019 - 04.2020
Retail Sales Leader
Pier One Imports
03.2018 - 09.2019
Manager
The Picket Fence
05.2016 - 03.2018
Sales Associate/Office Assistant
Fuqua's Jewelry
08.2009 - 02.2015
Bachelor of Science - Criminal Justice
Post University
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