Bethany Vega
Charlotte,NC
Summary
Reliable and accomplished Human Resources and Administrative professional with over 10 years of experience in various fields such as, financial services, administrative fields, human resources and recruitment. Possess strong administrative and customer service skills as well as strong written and verbal communication skills, experience and ease communicating with a range of individuals including Executives, Managers, and work colleagues. Adaptable to changing situations and flexible based on the needs of the Company. Proficient in MS Suite programs including MS Word/Excel/PowerPoint/Outlook and various HRIS Systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Associate
Fidelis Care/Centene Corporation
Rego Park, NY
12.2019 - Current
- Contribute to team success by completing jobs quickly and accurately, increasing productivity by 10 %.
- Train new team members by relaying information on company procedures and safety requirements.
- Assist internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handle complaints and questions, and re-directed calls to other team members.
- Assist in the "Returned Mail" project.
- Assist the Workforce Manager and Call Center Supervisor's with the daily employee schedules, Call-Out's and PTO.
- Maintain the Member Services email inbox and various Fax Lines within the Call Center Member Services Department.
Talent Acquisition Specialist/HR Administrative Assistant
Bright Side Academy
Brooklyn, NY
01.2018 - 03.2019
- Provided exceptional human resources and administrative support to 15 Managing Academy Director's, CEO and Director of Human Resources
- Interviewed prospective candidates for both entry-level and senior level positions within the Company and conduct orientations for "new-hires" monthly
- Drafted offer letter's and job descriptions for new roles/positions being introduced to the Company as well as approve and/or negotiate salary requirements
- Conducted various applicant background checks and clearances as well as process applications and enter data into the HRIS database (ProCare).
- Kept track of Department's petty cash account and expenses
- Drafted weekly Staffing Report for the CEO and Director of HR
- Responsible for updating job requisition list and adding new job vacancies to the list and communicating and coordinating with Recruiters as to which job vacancies are considered priority.
HR Generalist/Executive Assistant (Contracted)
Care 365 Homecare
Brooklyn, NY
05.2017 - 12.2017
- Provided remarkable HR support to a CEO undergoing rapid expansion to establish a successful business within the Home Care Industry and implemented HR standards and compliance for an organization lacking in organizational effectiveness, with no established HR practices
- Revamped employee handbook, policies and procedures and job descriptions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Prepared documents, reports and presentations for executives and board members using advanced software proficiency
Senior HR Coordinator
True Care Home Health Care Services
Brooklyn, NY
06.2013 - 05.2017
- Supported human resources staff with new hire orientations, organized on-the-job training and monthly departmental meetings
- Entered personnel data into a central database (HHAexchange)
- Sent notices to employees regarding expiring documentation
- Facilitated criminal background check process for new hire and verified credentials for newly hired licensed professionals, such as RN's, LPN's, HHA's and PCA's
- Contacted job applicants to inform them of the status of their applications
- Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
Education
Some College (No Degree) - Healthcare Administration
Ashford University
San Diego, CA (Online Campus) High School Diploma -
High School For Health Professions & Human Services
New York, NY06.2008
Skills
- Impeccable Customer Service & Interpersonal Skills
- Credentialing, Recruiting & Interviewing
- Multitasking & Time Management
- New Hire On-boarding & Orientation
- Proficient in Microsoft Word, Outlook, Excel & PowerPoint
- Knowledgeable of various HRIS systems
- SalesForce, ADP Workforce Now, Taleo & HHAexchange
Certification
Associate Professional in Human Resources (aPHR)
HR Certification Institute (HRCI)
Timeline
Team Associate
Fidelis Care/Centene Corporation
12.2019 - Current
Talent Acquisition Specialist/HR Administrative Assistant
Bright Side Academy
01.2018 - 03.2019
HR Generalist/Executive Assistant (Contracted)
Care 365 Homecare
05.2017 - 12.2017
Senior HR Coordinator
True Care Home Health Care Services
06.2013 - 05.2017
Some College (No Degree) - Healthcare Administration
Ashford University
High School Diploma -
High School For Health Professions & Human Services
Associate Professional in Human Resources (aPHR)
HR Certification Institute (HRCI)
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