Bethany Velting
Hudsonville,MI
Summary
ABA Technician with experience in behavior analysis and crisis intervention at Children's Therapy Corner. Implementing individualized treatment plans to enhance client communication skills, fostering significant progress. Proven ability to create strong customer relationships at Cabela's, to resolve issues, and ensure high satisfaction levels for customers.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
ABA Technician
Children's Therapy Corner
Wyoming, MI
11.2024 - Current
- Implementing individualized treatment plans based on assessment findings and best practice guidelines.
- Provided direct instruction to clients on a variety of skills, including communication, socialization, and self-care.
- Provided crisis intervention as needed to manage severe behaviors.
- Implemented Applied Behavior Analysis (ABA) techniques to increase functional behaviors and decrease maladaptive behaviors.
Club Customer Service
Cabela's
Grandville, MI
11.2021 - Current
- Developing strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisting customers with price checks, lifting heavy items and addressing other inquiries.
Education
Bachelor of Science - Psychology
Grace Christian University
Wyoming, MI05-2024
Skills
- Behavior analysis
- Crisis intervention
- Autism spectrum
- Data collection
- Time management
- Customer service
- Communication skills
- Decision-making
Affiliations
Faith Based Outreach Programs
Continuing Education
Peer to Peer Programs
Taekwondo Martial Arts
Continuing Education
Peer to Peer Programs
Taekwondo Martial Arts
Certification
Behavioral Challenges of Autism - Certificate 10/18/2024
Timeline
ABA Technician
Children's Therapy Corner
11.2024 - Current
Club Customer Service
Cabela's
11.2021 - Current
Bachelor of Science - Psychology
Grace Christian University