Bethany Vogel
Selden,NEW YORK
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Sales Associate
LOFT
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Lead Keyholder
Ann Taylor Factory
07.2021 - 08.2023
- Opened inventory boxes and restocked shelves.
- Opened and closed store ~4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained and mentored new employees.
Supervisor
Harbes Farm & Vineyard
09.2021 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
Education
Bachelor of Arts - English Literature & Rhetoric
SUNY At Binghamton
Binghamton, NY05.2024
Bachelor of Arts - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY01.2022
GED -
Eastport South Manor Jr./Sr. High School
Eastport05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Limited Working
Timeline
Sales Associate
LOFT
11.2023 - Current
Supervisor
Harbes Farm & Vineyard
09.2021 - 10.2021
Sales Lead Keyholder
Ann Taylor Factory
07.2021 - 08.2023
Bachelor of Arts - English Literature & Rhetoric
SUNY At Binghamton
Bachelor of Arts - Liberal Arts And Sciences
Suffolk County Community College
GED -
Eastport South Manor Jr./Sr. High School
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