Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Wyles

Cabot,AR

Summary

Proven track record of enhancing guest satisfaction at Hampton Inn By Hilton through meticulous attention to detail and a positive attitude. Skilled in customer service and problem-solving, adept at multitasking in fast-paced environments. Demonstrated ability to exceed cleanliness standards, contributing to team efforts and achieving operational excellence without exceeding a 55-word limit.

Overview

22
22
years of professional experience

Work History

Stay at Home Mother

Self
03.2014 - Current

Took care of my children. Got them to school

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Housekeeper

Hampton Inn By Hilton
05.2009 - 03.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.

Cashier/Customer Service Representative

Walmart
10.2002 - 11.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

North Pulaski High School
Jacksonville, AR
05.2005

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Time Management
  • Multitasking
  • Decision-Making
  • Active Listening

Timeline

Stay at Home Mother

Self
03.2014 - Current

Housekeeper

Hampton Inn By Hilton
05.2009 - 03.2014

Cashier/Customer Service Representative

Walmart
10.2002 - 11.2008

High School Diploma -

North Pulaski High School
Bethany Wyles