Hi, I’m
BETHCODISHENE LAIDLOW
Administrative/Customer Service
Duluth,GA
Summary
Ensures that project milestones are met and that deadlines and quality standards are met. Diplomatic in resolving conflicts and coordinating large groups of people. Adept individual with more than 20 years of consulting for hospitality and medical organizations. Determined and experienced in building lucrative client relationships and implementing effectiveness to learning, growing, and succeeding. Dedicated to improving work quality while adhering to corporate codes and staying within budget constraints. Motivated to learn, grow and excel. Proven leadership, operational excellence, and organizational development skills. Dedicated team player who is dedicated to keeping job sites safe and clean. Offering an engaging and pleasant personality as well as expertise in ensuring that projects are completed in accordance with safety regulations, policies, and procedures. Pursuing a position that rewards hard work and dedication.
Overview
14
years of professional experience
1
Certification
Work History
Uber/Lyft
Independent Contractor/Concierge
03.2015 - 07.2017
Job overview
- Identified and Implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
- Set clear priorities and established production quality standards
- Great customer acumen
United States Postal Service, USPS
City Carrier Assistant
09.2013 - 07.2014
Job overview
- Developed a close working relationship with other municipalities and government agencies to achieve successful outcomes
- Researched and updated the land use ordinances
- Fostered a climate of collaboration between general public, the city manager, and members of the city's council through affirmative and disciplined actions
Intercultural Family Services Inc
Medical Receptionist Supervisor
01.2011 - 01.2012
Job overview
- Provided expert clerical support by handling a wide range of routine and special requests efficiently
- Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems
- Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records
National Massage Therapy Institute
Healthcare Practitioner
01.2010 - 11.2010
Job overview
- Established guidelines for hiring, promoting, and terminating employees
- Maintained good communication between department heads, medical staff, and governing boards by attending board meetings and synchronizing interdepartmental functions
Holiday Inn Hotels
Supervisor/Night Auditor
04.2003 - 12.2004
Job overview
- Oversaw financial and operational audits, collaborating with internal and external managers to communicate audit recommendations and issues
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
- Created and implemented corrective actions to bring business areas up to code
Education
National Massage Therapy InstitutePhiladelphia, PA
Associate of Arts from Business Management
07.2010
Temple UniversityPhiladelphia, PA
Associate of Arts from Business Management And Associate of The Arts
06.2010
Gordon Phillips Beauty AcademyPhiladelphia, PA
Diploma And Certification from Cosmetology Education
06.1991
Skills
- Administrative Support
- Corporate Regulations
- Attention to Details and Problem Solving
- Safety Compliance
- Computer Literacy Skills
- Strong Organizational, Communication, and Interpersonal Skills
- Critical thinking skills
Certification
Temple University College Alumni, 07/2010
AMBP Alumni Member, 10/2010
Affiliations
Timeline
Independent Contractor/Concierge
Uber/Lyft
03.2015 - 07.2017
City Carrier Assistant
United States Postal Service, USPS
09.2013 - 07.2014
Medical Receptionist Supervisor
Intercultural Family Services Inc
01.2011 - 01.2012
Healthcare Practitioner
National Massage Therapy Institute
01.2010 - 11.2010
Supervisor/Night Auditor
Holiday Inn Hotels
04.2003 - 12.2004
National Massage Therapy Institute
Associate of Arts from Business Management
Temple University
Associate of Arts from Business Management And Associate of The Arts
Gordon Phillips Beauty Academy
Diploma And Certification from Cosmetology Education
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