Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Bethel Anyatonwu

Bethel Anyatonwu

Columbia,United States

Summary

I have substantial managerial experience which has taught me to be a Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. I also have very good experience stepping into roles and quickly making positive changes to drive company success. I am dedicated to providing excellent customer service. Starting up my own business also taught me the ability to develop and implement winning business plans that lead to increased sales.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Velocity Denim
Columbia, MD
12.2023 - 03.2024
  • Maintained up-to-date knowledge of company products and services.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Manager

Lids Hat World
Columbia, MD
01.2023 - 02.2024
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Supervised daily operations including scheduling shifts, assigning duties.

Photographer/ Videographer

Self Employed
Maryland
04.2021 - Current
  • Worked to achieve high customer satisfaction rates by providing optimal customer service and creative work
  • Handled paperwork, billing, and scheduling
  • Served as a Photographer and worked to provide optimal customer service to clients
  • Provided excellent customer service skills and a commitment to customer satisfaction
  • Identified and maximized sales opportunities, and increased customer retention rates
  • Maintained a strong focus and a commitment to achieving artistic innovation and beauty
  • Used advanced techniques and methods to edit and maximize the visual presentation of images
  • Presented options based on the style, needs, desires, and budgets of clients.

Restaurant Line Chef

BJ's Restaurant & Brewhouse
07.2022 - 03.2023
  • Managed multiple tasks simultaneously while maintaining speed and accuracy in production.
  • Set up line station with proper tools and products, quality checked products within line station, maintained equipment and monitored food delivery.
  • Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
  • Worked as a team member with other restaurant professionals to ensure satisfied customers.

Sales Associate

H&M
Hanover
11.2021 - 04.2022
  • Handled all merchandise with care and packed customer bags neatly
  • Greeted customers with a smile and encouraged feedback pertaining to their shopping experience
  • Adhered to all store policies, rules, and regulations
  • Settled customer disputes in a professional and pleasant manner
  • Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience for the customer
  • Took on extra shifts based on the needs of the store.

Education

Mechanical Engineering -

Howard Community College
02.2024

Diploma -

Reservoir High School
05.2021

Skills

  • Operations Management
  • Sales Monitoring
  • Marketing Tactics
  • Product and Service Knowledge
  • Customer Relationship Management (CRM)
  • Graphic and Media Design
  • Project Management Abilities
  • Financial Management
  • Staff Development
  • Budgeting and Finance
  • Sales Growth
  • Staff Management

Personal Information

  • Date of Birth: 10/06/2003
  • Driving License: Yes

References

References available upon request

Timeline

Assistant Manager

Velocity Denim
12.2023 - 03.2024

Manager

Lids Hat World
01.2023 - 02.2024

Restaurant Line Chef

BJ's Restaurant & Brewhouse
07.2022 - 03.2023

Sales Associate

H&M
11.2021 - 04.2022

Photographer/ Videographer

Self Employed
04.2021 - Current

Mechanical Engineering -

Howard Community College

Diploma -

Reservoir High School

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Bethel Anyatonwu