Summary
Overview
Work History
Education
Skills
Certification
Membershipsassociations
Skillshighlights
References
Affiliations
Timeline
Generic

Betheny Hurt

Thompsonville,IL

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Solid background of improving collaboration and consensus across multi-franchise company environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Human Resource Manager

Servpro Of Carbondale/Marion, IL/ Bloomington, IN
07.2023 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Processed employee claims involving performance issues and harassment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
  • Introduced competitive compensation packages to attract high-caliber professionals while maintaining budgetary constraints.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Championed change management projects, effectively communicating new policies or processes throughout the organization.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.

Associate Dean of Correctional Programs

Lake Land College
01.2020 - Current
  • Manage and supervise a team of 8 while planning and scheduling course offering at the correctional facility
  • Request, Review and monitor purchase orders as well as serve on such committees for the betterment of the College
  • Assist institutional personnel during emergency situations
  • Assist with Union and Bargaining Unit negotiations
  • Ensure EGGC forms, task lists and attendance reports are prepared as required
  • Lead, Direct and Oversee all Program/Curriculum areas at Correctional Center
  • Assist in Strategic Planning, Data Collection, and execution of Evidence Based Improvement Recommendations by the College
  • Ensure time keeping regulations are followed and time reports are filed accurately and in a timely manner
  • Act as liaison between LLC staff and DOC staff at assigned site
  • Provide advice, guidance and supervision to assigned staff
  • Ensure contract requirements are maintained as well as make sure compliance with Tuition Reimbursement System.

Instructor

Lake Land College
01.2017 - 01.2020
  • Taught Introduction to Psychology to inmates currently incarcerated at Shawnee Correctional
  • Taught Career Technologies to inmates currently incarcerated at Shawnee Correctional
  • Assumed responsibility for all ESPC Contracts and tracking from start to end
  • Utilized a wide variety of teaching methods to create differentiated opportunities for deep understanding for all learners.

Corporate Compliance Clinical Auditor

Southern Illinois Healthcare
01.2016 - 01.2017
  • Performed medical audits on provider charts in multiple specialties
  • Inspected medical charts for accuracy of coding and billing
  • Provided education to providers regarding errors found in documentation
  • Reported to Board of Directors monthly error rates and current action plans
  • Monitored Contracts of Providers and reported any Non-Compliance.

Government Audit Specialist

Southern Illinois Healthcare
01.2014 - 01.2016
  • Provided training on the Veracity software to staff and prepped physicians for ALJ hearings with OIG
  • Received and scanned all correspondences from CGI, NGS, Maximus, and Coventry into database
  • Worked directly with Coordinator of Government Audits and Director of Corporate Compliance on government appeals
  • Researched new CMS rule changes
  • Conducted Data and price analysis
  • Tracked all payments related to government audits
  • Prepared all financial reports for Board of Directors
  • Responded to ROI- Request of Information.

Corporate Compliance Assistant

Southern Illinois Healthcare
01.2011 - 01.2014
  • Assisted with the management of all compliance-related activities
  • Assisted with risk assessments, audit reviews, monitoring & managing compliance within the organization
  • Provided advice, guidance and support to the organization with regards to compliance.

Education

Master’s Business Psychology -

Franklin University
Columbus, OH
12.2015

Bachelor of Science - Healthcare Management

Franklin University
Columbus, OH
05.2013

Medical Transcription Certificate -

Southeastern Illinois College
Harrisburg, IL
05.2010

Associate of Science - Associate of Arts/ Dual Major

John A Logan College
Carterville, IL
05.2009

High School Diploma -

Baldwin High School
Pittsburgh, PA
01.2006

Skills

  • HR policies and procedures
  • Employee Relations
  • Microsoft Office proficiency
  • Training and mentoring
  • Benefits and compensation management
  • Records Management
  • Corrective Action Planning
  • Recruitment and hiring
  • Payroll Administration
  • Compliance
  • Onboarding and Orientation
  • Legal Compliance
  • Employee Retention
  • Workforce Planning
  • Employee Handbook Development
  • Policy Enforcement

Certification

  • Emergency Manager Certification
  • National Incident Management System Certification
  • National Response Framework Certification
  • Forklift Trainer Certified
  • Scaffolding Trainer Certified
  • Diversity and Inclusion Certification

Membershipsassociations

  • Member- SHRM
  • Member – Sigma Beta Delta
  • Member – Scienta Pietas Veritas (ScPi)
  • Member – National Society of Collegiate Scholars and Healthcare Honor Society
  • Service Excellence Advisor


Skillshighlights

  • Educational Leadership
  • Instructional Design
  • Program Management
  • Healthcare Management
  • Report & Document Preparation
  • Customer Service Excellence
  • Business Development
  • Process & Standards Improvements
  • Strategic Planning & Management
  • Project/Program Management
  • Relationship Management
  • Compliance Management
  • Recruitment & Retention
  • Training & Development
  • Team Building

References

  • Christina Roach, Government Audit Coordinator, Southern Illinois Healthcare, 618-457-5200 Ext: 67036
  • Kristen Burroughs, Sr. Principal Subcontract Specialist, Raytheon Missile Defense, 520-237-9882
  • Richard Brooks, Cyber Security Engineer, Lockheed Martin, 256-200-2656
  • Talitha Fisher, Clinical Services Supervisor, Illinois Dept. Corrections, 618-364-7743

Affiliations

  • SHRM

Timeline

Human Resource Manager

Servpro Of Carbondale/Marion, IL/ Bloomington, IN
07.2023 - Current

Associate Dean of Correctional Programs

Lake Land College
01.2020 - Current

Instructor

Lake Land College
01.2017 - 01.2020

Corporate Compliance Clinical Auditor

Southern Illinois Healthcare
01.2016 - 01.2017

Government Audit Specialist

Southern Illinois Healthcare
01.2014 - 01.2016

Corporate Compliance Assistant

Southern Illinois Healthcare
01.2011 - 01.2014

Master’s Business Psychology -

Franklin University

Bachelor of Science - Healthcare Management

Franklin University

Medical Transcription Certificate -

Southeastern Illinois College

Associate of Science - Associate of Arts/ Dual Major

John A Logan College

High School Diploma -

Baldwin High School

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Betheny Hurt