Bethlehem Kristos
Medford,NY
Summary
Proven caregiver and skilled life insurance agent, adept in compassionate client care and complex problem-solving. Excelled at Freedom Care by enhancing client well-being and safety, demonstrating strong ethics and emotional support. Leveraged expertise in documentation and HIPAA compliance to improve patient care processes. Achieved significant client satisfaction and trust through dedicated service and knowledgeable assistance.
Overview
13
13
years of professional experience
Work History
Caregiver
Freedom Care
Bay Shore, NY
09.2019 - Current
- Built strong and trusting rapport with clients and loved ones.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Provided emotional support to clients during difficult times.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Caregiver
Keelty Residence
Lake Grove, NY
04.2024 - 11.2024
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Laundered clothing and bedding to prevent infection.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Life Insurance Agent
NILICO
Farmingdale, NY
06.2016 - 10.2018
- Educated clients on the importance of life insurance and financial planning.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Created reports on sales activities, customer feedback, and other relevant data.
- Educated clients on various types of life insurance policies available in the market.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Monitored policy renewals and contacted clients to discuss renewal options and changes.
- Collaborated with other departments such as underwriting or claims processing teams.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Interviewed prospective clients to obtain data about financial resources and needs.
Jewelry Sales Associate
Sears
Lake Grove, NY
01.2012 - 12.2013
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Attended regular staff meetings to share ideas for improving store operations.
- Performed basic repairs on jewelry items when needed.
- Placed special orders or called other stores to find desired items.
- Recommended, selected and located merchandise based on customer desires.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Bachelor of Science - Economics
Stony Brook University
Stony Brook06-2013
High School Diploma -
Smithtown High School West
Smithtown, NY06-2006
Skills
- Documentation
- Compassionate client care
- Medication coordination
- Hoyer lifting equipment
- Incident reporting
- Emotional support
- Mobility assistance
- PPE usage
- Strong ethics
- Compassionate care
- First aid and safety
- Compassionate communication
- Flexible schedule
- Dementia care
- Verbal and written communication skills
- Complex Problem-solving
- Direct patient care
- Heavy lifting
- Patient advocacy
- Patient care and companionship
- Multitasking and organization
- Medication and appointment reminders
- HIPAA compliance
Timeline
Caregiver
Keelty Residence
04.2024 - 11.2024
Caregiver
Freedom Care
09.2019 - Current
Life Insurance Agent
NILICO
06.2016 - 10.2018
Jewelry Sales Associate
Sears
01.2012 - 12.2013
Bachelor of Science - Economics
Stony Brook University
High School Diploma -
Smithtown High School West