Beth Pierce

• Senior Manager for 4 CLA sections totaling approximately 40,000 members, 80 volunteers and 2 staff members.

• Planned and facilitated weekly team meetings and operations training for 10-15 staff members.

• Organized event facility, food and beverage selections and audio-visual arrangements.

• Oversaw event logistics, venue scheduling and accommodations.

• Directed event production in collaboration with sponsors, hosts, and internal teams.

• Coordinated project materials by managing physical and digital files, monitoring spreadsheets, and updating reports.

• Established production standards and productivity goals for section, prioritizing tasks to reach deadlines.

• Held weekly section leadership calls to establish and sustain annual goals.

• Collaborated with Section Leadership to develop and maintain section budget.

• Maintained calendars and rosters, prepared agendas and provided accounting and statistical support, including the processing expense reports, check requests and invoice payments.

• Leveraged proficiency in Canva, Publisher and Illustrator to design email blasts, social media graphics, posters and other promotional materials.

• Leveraged proficiency in Zoom, WeVideo and Pheedloop to create recorded presentations for virtual educational programs

• Communicated with other section managers to determine best ways to meet quotas and quality goals.

• Recommended process improvements to streamline production workflows.

• Prepared conference logistics, audiovisual, IT, set-up, security, food and beverage, rooming lists and room list specifications.

• Managed contract negotiations and details for multiple conferences totaling estimated 100 – 2000 attendees.

• Held weekly planning calls with internal staff, registration companies, external volunteers & members.

• Created event budgets and held weekly meetings to sustain budget.

• Built sponsorship brochure with volunteers.

• Managed communications with exhibitors, sponsors, speakers, attendees.

• Built event APP, uploaded and updated event content, schedule, sponsor logos

• Support Associate Executive Director selecting program content and filtering expired programming for events.

• Focused annually on 4 major conferences happening within 3 months of each other.

• Handled all onsite logistics, planned pre-conference meetings and post- conference meetings.

• Reviewed, Separated and Coded conference bill to 18 external sections.

• Analyzed conference data and reported to Board of Directors total registrations, monetary profits and losses, sponsorship revenues and attendee counts.

• Built sponsorship invoice templates for all external sponsors, managed via Microsoft excel.

• Created detailed timelines for events based on scope of work required by each department involved in process.

• Coached and counseled employees to reflect company service standards and procedures.

• Organized, planned and negotiated all hotel contracts for E. & J. Gallo Winery events/meetings.

• Negotiated pricing, created PowerPoint presentations and presented to event requestors.

• Created cost estimates within budgets approved by E. & J. Gallo Winery.

• Attended Site visits to all hotel locations, managed day of scheduling and negotiations/problems.

• Acted as main point of contact in matters relating to client concerns and needs.

• Conducted market research and reported on competitors.

• Exceeded monthly quota for 12+ months of 125%, ranked top 5 District Manager in division

• Established monthly team projects for leadership and growth within division to enhance productivity and sales

• Coordinated Ride days and telephone interviews with new hires, introduced new hires to the position, presented all onboarding material and worked with new hires for their first 6 weeks

• Developed key customer relationships to increase sales.

• Answered product questions with up-to-date knowledge of sales and promotions.

• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

• Presented products and services to prospective and existing customers to meet client needs.

• Contacted new and existing customers to outline benefits of products.