BETHRENEE MILLER
MINNEAPOLIS
Summary
A professional with a positive and compassionate personality, excels in identifying the needs of others through active listening skills. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining a positive and supportive atmosphere, always ensuring the comfort and dignity of all individuals.
Overview
25
25
years of professional experience
Work History
Personal Care Assistant
Miller Hart Home
Minneapolis, MN
09.2021 - 01.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported clients to and from weekly medical appointments.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Sales Representative
A1 Appliance
Anoka, Minnesota
10.2020 - 06.2021
- Managed client accounts, achieving notable sales growth and fostering strong customer relationships
- Exceeded sales targets through strategic client engagement and effective product demonstrations
- Developed in-depth product knowledge, enabling informed recommendations and increased customer satisfaction
Recovery Coach
Minnesota Adult and Teen Challenge
Minneapolis
07.2020 - 09.2020
- Guided individuals through recovery processes, fostering resilience and personal growth
- Developed tailored support plans, enhancing client outcomes and program effectiveness
- Assessed client progress using evidence-based metrics, adapting interventions for optimal results
- Contributed to program evaluation efforts, enhancing overall efficacy
- Empowered clients through personalized recovery strategies, enhancing program effectiveness and fostering long-term resilience
Park Keeper
Minneapolis Park and Recreation
Minneapolis, Minnesota
05.2013 - 07.2016
- Managed park maintenance, enhancing visitor satisfaction and ensuring safety compliance
- Led a team to improve park facilities, resulting in increased community engagement
- Implemented sustainable practices, reducing operational costs and environmental impact
- Resolved visitor inquiries effectively, boosting park's reputation for customer service
Global Securities Trades Representative
US Bank
St Paul, Minnesota
08.2007 - 07.2012
- Managed complex global securities trades, ensuring compliance with international regulations and optimizing trade execution strategies
- Partnered with cross-functional teams to develop innovative solutions for risk management and trade settlement challenges
- Executed complex global securities trades, ensuring regulatory compliance and enhancing execution strategies for optimal performance
401K Phone Representative
Ameriprise Financial
Minneapolis
08.1998 - 07.2007
- Assisted clients with 401K inquiries, enhancing satisfaction and retention
- Resolved complex issues, improving client engagement and trust
- Utilized financial knowledge to guide clients, fostering informed decisions
- Guided clients through retirement planning decisions, explaining options clearly
- Empathetically addressed concerns, ensuring client satisfaction
- Streamlined call handling processes, reducing average call time while maintaining high-quality service
- Consistently met and exceeded performance targets
Education
GENERAL COURSES -
Hennepin Technical College
Brooklyn Park/Eden Prairie, Minnesota01.2013
DIPLOMA -
South High
Minneapolis, Minnesota01.1997
Skills
- Foreign Currency and Stock Trading
- Client Communication via email
- Retirement Plan Administration
- Comprehensive Retirement Solutions
- Organized Time Allocation
- Customer Technical Assistance
- Logical Reasoning Skills
Timeline
Personal Care Assistant
Miller Hart Home
09.2021 - 01.2024
Sales Representative
A1 Appliance
10.2020 - 06.2021
Recovery Coach
Minnesota Adult and Teen Challenge
07.2020 - 09.2020
Park Keeper
Minneapolis Park and Recreation
05.2013 - 07.2016
Global Securities Trades Representative
US Bank
08.2007 - 07.2012
401K Phone Representative
Ameriprise Financial
08.1998 - 07.2007
DIPLOMA -
South High
GENERAL COURSES -
Hennepin Technical College
Hobbies and Interests
- Interior decorating
- Gardening in the summer
- Spending time with family
- Caring for elderly parents