Bethzaida Paillant
Phoenix,AZ
Summary
Dynamic and customer-focused retail professional with over 4 years of experience in fast-paced, customer-facing roles. Adept at improving customer satisfaction, managing cash transactions, and mentoring team members. Proven ability to maintain organized and efficient store operations, as well as deliver a friendly and helpful experience to customers. Looking to bring strong communication and leadership skills to a challenging retail or customer service position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Buffalo Wild Wings
08.2022 - 06.2023
- Greeted customers warmly upon arrival, ensuring a positive first impression.
- Managed seating arrangements and waitlists, providing efficient service during busy hours.
- Assisted servers by communicating guest needs and ensuring tables were promptly cleared and reset.
- Provided guests with menu information and ensured they were comfortable while waiting.
- Assisted with maintaining cleanliness and organization of the dining area and entrance.
Store Associate
Nike
03.2021 - 06.2022
- Maintained a tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling calls, counting change, and storing coupons.
Retail Sales Third Key Holder
Claires Stores Inc
07.2018 - 04.2021
- Improved customer service by projecting a friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Kept store clean and organized to provide shoppers with a pleasant experience.
- Processed cash, credit, debit, and check payments.
- Completed stor opening and closing procedures.
Education
High School Diploma -
El Dorado
Chandler, Arizona06.2018
Skills
- Customer Assistance & Service
- Point-of-Sale (POS) System
- Cash Handling & Register Operations
- Cash Deposits & Receipts
- Strong Communication & Interpersonal Skills
- Time Management & Organizational Skills
Certification
- First Aid/CPR Certified
Timeline
Hostess
Buffalo Wild Wings
08.2022 - 06.2023
Store Associate
Nike
03.2021 - 06.2022
Retail Sales Third Key Holder
Claires Stores Inc
07.2018 - 04.2021
High School Diploma -
El Dorado
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